4 episodes

In this podcast hosts Seth Earley & Chris Featherstone invite a broad array of thought leaders and practitioners to talk about what's possible in artificial intelligence as well as what is practical in the space as we move toward a world where AI is embedded in all aspects of our personal and professional lives. They explore what's emerging in technology, data science, and enterprise applications for artificial intelligence and machine learning and how to get from early stage AI projects to fully mature applications.Seth is founder & CEO of Earley Information Science and the award winning author of "The AI Powered Enterprise." Chris is a technology executive and strategist interested in how AI and Machine Learning will enable next generation customer and workforce engagement..

Earley AI Podcast Seth Earley & Chris Featherstone

    • Technology

In this podcast hosts Seth Earley & Chris Featherstone invite a broad array of thought leaders and practitioners to talk about what's possible in artificial intelligence as well as what is practical in the space as we move toward a world where AI is embedded in all aspects of our personal and professional lives. They explore what's emerging in technology, data science, and enterprise applications for artificial intelligence and machine learning and how to get from early stage AI projects to fully mature applications.Seth is founder & CEO of Earley Information Science and the award winning author of "The AI Powered Enterprise." Chris is a technology executive and strategist interested in how AI and Machine Learning will enable next generation customer and workforce engagement..

    Adam Sutherland on AI and Personalization in Media & Entertainment - Episode #4

    Adam Sutherland on AI and Personalization in Media & Entertainment - Episode #4

    In this episode, Seth and Chris talk with Adam Sutherland about AI and machine learning in media and content.
    Highlights:
    2:20 Adam talks his journey from Asian studies to Amazon.
    12:00 A day in Adam's life and cool problems customers are solving
    17:30 Why we still can't find what we want on streaming services
    21:00 Biggest barrier to entry to AI enhanced solutions
    24:00 Best practices for tagging media assets
    25:00 When developing a bespoke model is the right decision
    28:30 AI isn't perfect but sometimes that's fine
    30:00 Personalization and recommendation engines
    34:30 Data lakes plus content metadata
    37:00 Emerging trends and techniques (really cool AI stuff in media)
    42:45 Predictions for the future

    Links


    Contact Adam:
    https://www.linkedin.com/in/adamrsutherland/


    Thanks to our sponsors:
    Earley Information Science
    CMSWire
    Marketing AI Institute

    • 47 min
    Massood Zarrabian on Innovation in Enterprise Search with AI - Episode #3

    Massood Zarrabian on Innovation in Enterprise Search with AI - Episode #3

    In this episode, Seth and Chris talk with Massood Zarrabian, CEO at BA Insight about how enterprise search is evolving - getting better (bringing greater value) and costing less.

    Congratulations to BA Insight on receiving the KMWorld 2021 Readers' Choice Award - Best Enterprise Search!
    Highlights:
    1:15 Massood's road from a Civil Engineering degree from MIT to BA Insight.
    5:00 Massood's philosophy on growing teams and companies - and how theater has influenced him
    8:25 Can enterprise search be like Google?
    13:30 Unstructured vs structured data
    17:45 The maturing of enterprise search
    26:00 The last mile in enterprise search
    32:00 Building, maintaining, training your Index
    39:00 Bots and users don't care where the content lives
    42:30 Role of an information reference architecture
    49:00 Role of automation for tagging
    52:30 The future of enterprise search

    Contact Massood:
    mzarrabian@bainsight.com
    https://www.linkedin.com/in/massoodzarrabian/

    Links:
    BA Insight website
    The AI Powered Enterprise

    Thanks to our sponsors:
    Earley Information Science
    CMSWire
    Marketing AI Institute

    • 58 min
    Mike Kaput On How To Get Value From Out-Of-The-Box AI Applications - Episode 2

    Mike Kaput On How To Get Value From Out-Of-The-Box AI Applications - Episode 2

    In this episode, Seth and Chris talk with Mike Kaput, Chief Content Officer at Marketing AI Institute, about how out-of-the-box AI is providing immediate value to businesses of all types. 
    Highlights:
    4:04 Mike's day to day & background
    11:30 Use cases & Planning
    28:02 Ethics  & Bias
    36:45 Where do you start with AI in marketing?
    40:00 Differentiation vs Standardization
    43:30 Barriers to entry
    47:35 Humans in the AI loop

    Contact Mike:
    Mike@pr2020.com
    https://www.linkedin.com/in/mikekaput/

    Links:
    Marketing AI Institute
    MAICON 2022
    State of Marketing AI Report
    The AI Powered Enterprise

    Thanks to our sponsors:
    Earley Information Science
    CMSWire

    • 51 min
    Chris Featherstone Talks About Building Omnichannel Virtual Assistants - Episode 1

    Chris Featherstone Talks About Building Omnichannel Virtual Assistants - Episode 1

    Many companies are turning to chatbots and virtual assistants to improve customer experience and increase operational efficiency. In the past text and voice channels were distinct. Now, tools and technologies are emerging to support omnichannel virtual assistants that seamlessly blend text and voice. However, voice and text interactions are quite different and have specialized design requirements. 

    In this episode, Chris and Seth talk about core principles for building chat and voice assistants and review key considerations for each channel. 
    How true intelligent virtual assistants (IVA’s) differ from chatbotsThe unique challenges of designing for voiceSelecting the right problems to solve with IVA’sSkills and talents needed for successGetting past stumbling blocks in order to scale

    • 57 min

Top Podcasts In Technology