E-commerce Expert Natalia Walicki of Cazoo: How to Balance Data with Customer Insight The E-commerce Toolbox: Expert Perspectives

In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Natalia Walicki, former eCommerce Product and UX Director at Cazoo. Together they discuss her experience with Cazoo, delving into their unique approach to growth, what it means to be customer obsessed, balancing data driven insights with customer insights, and how to approach technical bugs and instability.