Podcast interviews with Emerson Automation Solutions experts, audio blog posts and more.
Measuring Progress on Environmental Sustainability
Emerson Chief Sustainability Officer Mike Train joins Jim Cahill in this podcast to discuss Emerson’s progress as measured through the CDP program and ways it’s helping its customers drive their environmental performance.
Introducing the DeltaV™ PK Flex Controller Podcast
Juan Carlos Bravo highlights how the DeltaV PK controller enables greater flexibility and scalability to subscribe only to the size and functions you require for your project for reduced capital costs and project risks.
Lowering the Carbon Footprint by Optimizing Liquids Pipelines
Emerson's Jennifer Worthen joins podcast host Jim Cahill to discuss ways to drive more optimized liquids pipelines performance.
Emerson’s New DeltaV Edge Environment Propels Operational Performance By Maximizing Access to Secure, Contextualized Data
How the DeltaV Edge Environment enables greater use of operational data scattered across various systems and software applications to help you improve overall performance in safety, efficiency, reliability, and sustainability.
Quality in Emerson Education Services Podcast
Modern digital technologies are vital in driving manufacturing and production performance improvements. Getting the most out of these technologies requires the knowledge and skills specific to their use. Educational courses help in upskilling personnel. The quality of that education helps determine how successfully the learned skills will be applied. Emerson's Sandra Schwarz joins me in this podcast to discuss how quality and compliance with standards are embedded across the broad range of education services and training from Emerson. Give the podcast a listen and visit the Education Services & Training section on Emerson.com for ways to increase your employees' knowledge and skills with a full range of training options. Transcript Jim: Hi all, thanks for joining us today. In this Emerson Automation Experts podcast, we'll look into some of the reasons that customers come to Emerson because of the quality and reliability of our products, solutions, and services. Emerson products conform to many industry codes and standards such as ASME, ASTM, and ISO 9001, and educational services are no different. Today, I'm catching up with Sandra Schwartz, Senior Manager of Education Services. Sandra will share with us more about quality standards for Emerson's Education Services. Welcome, Sandra. Sandra: Hey, thank you for having me, Jim. Jim: Well, it's great that you're here with us. So, Sandra, how would you describe quality from an education perspective and what does it involve? Sandra: Great question. For Emerson, Quality in education is giving our customers the best learning experience possible. So, this means experience about how they learn and enrolling in our courses. It's everything like coming to our facilities and then also having like professional and qualified instructors. And, most importantly, that the content is relevant and engaging. So, to do all of this, we have to have quality standards that include policies and processes that have to be followed by everyone that touches Education for our customers. Jim: Well, that certainly seems like it incorporates that lifecycle from, you know, signing up for it to the instructors and teaching it, and that the content is very relevant to what they're trying to get out of it. So what would you say our customers' primary concerns are regarding quality standards? Sandra: Well, our customers' primary concerns are that they want to be able to fully utilize the functionality and the capability of Emerson products that they've purchased. So, many times, a customer will ask about our processes before ever coming to a learning event. Once we share that we are IACET accredited and that we offer CEUs with many of our courses, then, you know, customers feel more confident that the people that they send to our training events will have a great experience and they know that we at Emerson are dedicated to their success. Jim: That's interesting. So how is Emerson ensuring and addressing high-quality standards for courses? Sandra: Well, you know, great question again. And we do this through our accreditation with IACET. And that stands for International Accreditation of Continuing Education and Training. This is an accreditation that Emerson has maintained since 2008. And this accreditation standard holds Emerson to a higher quality to design, develop, and deliver our training. It also ensures that we have different systems and solutions in place, you know, for us to enroll students to track their progress. To evaluate, are they learning what we intended for them to learn? And we have the ability to report on all of this and look at that data so that we're constantly improving for future customer events. So we have to be audited every year and through those standards and policies, that's how we are able to ensure that high quality for our customers. Jim: Yeah. It sounds like that collection of data and being able to apply that in a continuous improve...
Episodio 46: Instrumentación para la industria de litio
Conozca en voz de nuestros especialistas, las tendencias en automatización para la industria de litio. Abordaremos principalmente las innovaciones en cuanto a medición y monitoreo de variables del proceso críticas. Te invitamos a ver el episodio completo y suscríbirte a nuestro canal para conocer más sobre las diferentes innovaciones en automatización industrial. ¡Disfruta del videocast!
Good Discussion between peers
Glad to to see you in Apple podcast