The New Work

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The New Work

How do you empower people to master new technologies and do their best work? Which foundational technologies are critical for the future workforce? How do we make the “new work” work for everyone? These are just a few of the questions that The New Work podcast series explores, with a special guests lending their insights and expertise on IT’s evolving role in hybrid work, employee engagement, and workplace culture and diversity.

单集

  1. 2023/02/10

    How one startup is removing friction (and paper) from the healthcare experience

    Digital platforms and technologies are transforming healthcare by providing secure, seamless access to disjointed islands of data and siloed technology. The goal is improving the experience for both healthcare providers and their patients, which ultimately leads to better healthcare and, hopefully, better outcomes for patients. And that’s a pretty good KPI. In this episode of The New Work podcast, we hear from John Kosobucki and Emma Stratful, two executives from OX Digital Health, a startup whose “healthcare as a service” model shows the power of the cloud and digital technologies in supporting the new world of work, and new ways of doing business. “There’s a lot of unnecessary friction in healthcare,” said Kosobucki, OX.DH’s CEO and founder. “Our focus is on bringing a degree of automation to clinicians and patients, who as digital consumers have a very high expectation set of what they should be able to achieve in healthcare.” In this episode you’ll learn: How Covid-19 accelerated the adoption of new technology to address longstanding inefficiencies in healthcare workflows and processes. How digital workflows can save patients time and expense, reduce stress, and improve the overall healthcare experience. How the move toward API-type economies can accelerate delivery of solutions, increase customization capabilities, and improve integration across different systems.

    14 分钟
  2. 2023/02/08

    How AI can help bridge the employee-employer expectations gap

    Microsoft CEO Satya Nadella observed last year that every organization in every industry will need to infuse technology into every business process and function so that they can do more with less. But he wasn’t talking about working harder or longer – he was talking about the need to apply technology to augment and amplify what we’re doing across the business, in order to be more resilient and more innovative. On this episode of The New Work podcast, we explore the role of artificial intelligence (AI), automation, and even augmented and virtual reality (AR/VR) in the new work experience. The shift to remote and hybrid work has created a large trove of digital information about how work gets done. “We now have an incredible amount of data to reason over, and with that data, we can start to provide some really interesting value to people,” said Jared Spataro, Corporate VP for Modern Work at Microsoft. “When you ground an AI model with data about my calendar, or who I interact with, or the last meeting I went to, or things that I'm messaging people about, you start to get some truly magical experiences.” In this episode, you’ll hear about: Why 2023 is poised to become the “year of AI” How AI and other technologies such as AR/VR can have a significant impact on employee engagement and productivity The importance of trust in training and deploying AI models across an organization

    32 分钟
  3. 2023/01/12

    Rethinking the way work gets done

    As organizations accelerate and expand their digital transformation initiatives, they’ve discovered that traditional work models simply aren't nimble or adaptive enough to keep pace. Welcome to the “new work,” which represents a fundamental shift in the workplace to enable new skills and worker experiences, embrace human-machine collaboration, and support an intelligent and dynamic environment that’s unbounded by time or physical space. In this episode of The New Work podcast, hosted by Martin Veitch, guests Toni Vanwinkle, vice president of Digital Employee Experience at Adobe, and Nicole Herskowitz, vice president for Microsoft Teams and the M365 Platform at Microsoft, discuss changing work models and how IT organizations must evolve to support these shifts. “Work has fundamentally changed. We’re not the same people who were sent home when the pandemic started,” said Herskowitz. “Employees want flexibility in where, when, and how they work.” It’s time for leadership teams to lean into that flexibility, Vanwinkle said, to create a more equitable work experience so that “all the voices in the room are heard.” In this episode, you’ll learn about: The rise of employee experience on the CIO’s list of priorities The importance of human-centered design in IT strategy to reduce friction and unlock “human brilliance” How “office” technology needs to evolve to support more flexible work environments The need to rebuild social capital in a hybrid workplace.

    35 分钟

关于

How do you empower people to master new technologies and do their best work? Which foundational technologies are critical for the future workforce? How do we make the “new work” work for everyone? These are just a few of the questions that The New Work podcast series explores, with a special guests lending their insights and expertise on IT’s evolving role in hybrid work, employee engagement, and workplace culture and diversity.

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