Enhancing Healthcare Training with TWI Job Instruction (JI), featuring Petal Bartlett & Kaitlyn Wolken

Petal Bartlett joined the University of Kansas Health System in 2019 as a Pharmacy Master Trainer, where she focused on influencing the implementation of standardized training to ensure high-quality patient care. In 2020, she utilized over 20 years of educational experience and her certification as a Job Instruction course instructor from the TWI Institute to develop the Training Leadership Certification (TLC) program. This program equips pharmacy leaders with the skills to design, deliver, and sustain standardized training within their departments, including obtaining certification as a Job Instruction trainer. Under her direction, the TLC program has evolved into a comprehensive training framework, incorporating systems for planning, execution, and evaluation to ensure high-quality workplace training and support the development of new health system master trainers.

Kaitlyn Wolken joined The University of Kansas Health System in 2015 as a Respiratory Therapist, where she specialized in delivering high-quality care to neonatal and pediatric patients. In 2019, she transitioned to the role of Respiratory Therapy Educator to focus on teaching. By 2021, she advanced to the position of Respiratory Therapy Master Trainer and earned certification as a Job Instruction course instructor from the TWI Institute. In this role, she introduced the Training Leadership Certification (TLC) program to respiratory therapy and continues to oversee its implementation. This program is designed to equip leaders with the skills necessary to develop, deliver, and sustain standardized training within their departments, including certification as a Job Instruction trainer.

• Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
• CME credit is available for up to 3 years after the stated release date

Contact CEOD@bmhcc.org if you have any questions about claiming credit.