EP 113: Life As A 911 Dispatcher

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We typically hear from police officers about "shots fired" on scene. But what about the dispatchers? Hearing the chaos, staying calm and directing people where they need to be. Dispatchers are some of the most overlooked assets in the work of front line workers. Yet they are our first line of defense. Debrah describes to us what it was like to hear shots fired over the radio, an active ambush on police occurred.

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