Ep 137, Surface vs. Substance: Managing Workplace Disputes Wisely

Ep 137, Surface vs. Substance: Managing Workplace Disputes Wisely

🎙 This week on Conflict Managed we welcome Marc Harwell. Join us as we discuss:

✨ Looking for the thread(s) in a conflict beneath the emotions to move forward
✨ The value of listening as the foundation of understanding
✨ Genuine love and empathy produce transformative results
✨ Using AI thoughtfully to enhance problem-solving
✨ Addressing issues promptly as a form of self-care
✨ Developing imagination to be a better problem solver and colleague

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Marc Harwell is an attorney at Harwell & Hurst PLLC. Marc has primarily worked as a trial lawyer for over thirty years. He has tried over 100 jury trials and even more bench trials. He has successfully litigated cases of wrongful death, traumatic brain injury, alleged bad faith denials of coverage, major commercial developments and construction, products liability involving catastrophic injury, employment related class actions, etc.

Since 2014, Marc has served as an effective mediator handling a wide variety of complex cases involving commercial motor carriers, products liability, construction projects, professional malpractice, etc. He is an Arbitrator and Mediator through American Arbitration Association (AAA).

Marc is especially proud of the fact that though he is President Elect of one of the most well-respected defense-based organizations (The Federation of Defense and Corporate Counsel) the Tennessee Trial Lawyers Association has trusted him to speak about mediation at their annual conference. Reputation is everything.

He is President Elect of the Federation of Defense and Corporate Counsel (FDCC) and was a recipient of the FDCC’s President’s Award for Community Service related to his #FeedThePartnership campaign and was the recipient of the 2024 FDCC President's Award for Exemplary Service. He is also a Member of the Board of Directors of DRI.

Marc is a Tennessee Supreme Court appointed commissioner with the TN ADR Commission. In 2023, he was selected to be on the Board of Directors for Tennessee Association of Professional Mediators (TAPM). He is a Fellow of the Tennessee Bar Foundation and the Chattanooga Bar Foundation. In 2018, he served as the President of the Chattanooga Bar Association. He served on the Board of Directors of the American Law Firm Association – International (ALFA) from 2015 through 2017.

These examples of his work as an Advocate, as a Neutral, and as a Leader are illustrative of his ability to work effectively for clients in cases where the stakes are high, with competing advocates to bring reason and resolution to their disputes, and with an executive committee to accomplish excellent results for the overall good of the group.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.