Ep #142: Jennifer Nash: Why Being Human is the Key to Professional Success

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Empathy, connection, and authenticity helps you to lead more effectively, build stronger relationships, and create a thriving workplace. Jennifer shows you that when you embrace your humanity, you unlock your team’s full potential.

In this powerful episode of the Business Growth Architect Show, I sit down with Jennifer Nash, the author of Be Human, Lead Human, to dive into what it means to lead with humanity in today’s fast-paced and ever-changing workplace. Jennifer, who is the founder and CEO of Jennifer Nash Coaching and Consulting, shares how you can elevate your leadership beyond traditional methods and embrace a more human-centered approach to leadership. She reveals why being human—not just managing tasks—is the real key to unlocking both personal and professional success.

Jennifer and I explore the key differences between old-school, command-and-control leadership style and a new, more evolved version of leadership that puts people first. The old model of leadership appeals to leaders who feel that leading means that they have to have all the answers, make all the decisions, and dictate directions to their teams. 

Jennifer explains that the future leader is someone who doesn’t just manage people but coaches and facilitates them. She describes how this kind of leader enables team members to collaborate, share ideas, and reach common goals more effectively. A successful leader today is one who asks for help, makes others feel valued, and creates a safe space for people to express themselves and grow.

Jennifer also shares her perspective on why leadership training is often delayed by an average of 15 years leading to ineffective management and frustrated employees. She explains why companies must equip leaders with the tools they need to succeed early on, focusing not just on technical skills but on emotional and relational skills that foster better teamwork and collaboration. 

Jennifer introduces her concept of the Human Leader Index, a unique tool that helps leaders assess their human and relational capabilities. The index provides leaders with a clear picture of where they stand and offers recommendations on areas for improvement. Jennifer emphasizes that true leadership is not just about hitting performance metrics or achieving KPIs—but about building a deeper connection with your team, making them feel heard, and helping them to succeed.

Jennifer’s message is simple: being human in your leadership approach is the key to unlocking not only your own potential but the potential of everyone around you. She believes that when you as the leader focus on the whole person—recognizing your team's personal and professional dimensions—you create an environment where everyone feels empowered to succeed. 

Want to learn more about Jennifer Nash? Learn more at http://drjennifernash.com, where you can take the Human Leader Index and receive a complimentary report packed with insights on how to improve your leadership

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