Head Heart & Boots

Floodlight Consulting Group, LLC
Head Heart & Boots

Want to grow your business, change lives and leave behind a legacy you can be proud of? Join us as we discuss the strategies and actionable-concepts that will equip you and your teams to do just that. You can expect weekly episodes ranging from guest focused interviews to tactical strategy sessions all focused on giving our listeners the tools they need to push the limits. https://www.floodlightgrp.com

  1. Ep 151 - "Holding The Line, With Ed Cross"

    -6 J

    Ep 151 - "Holding The Line, With Ed Cross"

    Gear up as Brandon and Chris get real with Ed Cross, a master of the restoration and insurance game. This episode is a goldmine for anyone ready to up their game in dealing with claims and mastering the art of negotiation. Key Takeaways:  Expert Advice: Tap into Ed Cross's years of experience for building stronger relationships with clients and smoothing out the bumps with insurance adjusters for better claim settlements. Communication Tactics: Discover how to keep things positive with adjusters and why listening more than you talk can be your best strategy in negotiations. Deeper Dive: Get into the weeds on tortuous interference and its potential to change the game by stopping unfair claim denials. This is the kind of episode you’ll want to share with your team. It’s packed with scenarios you can role-play and tips that’ll sharpen your skills in client interaction and claims handling. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

    1 h 6 min
  2. Ep 150 - "Hippy Stuff That Works"

    12 NOV.

    Ep 150 - "Hippy Stuff That Works"

    Dive into the latest episode where Chris and Brandon from Floodlight Consulting Group tackle the real stuff—using mindfulness to smooth out rough edges in business and personal realms. With their clients pulling in over a quarter billion this year, these guys know their stuff. They share a killer story about turning a workplace blowup into a bonding moment with a group hug, proving tough guys can get real too. Plus, they’re giving away a free business audit tool to help you pinpoint your biz's health—grab it at floodlightgrp.com/audit. Key Takeaways: Embrace mindfulness to boost your work environment and bottom line. Use emotional smarts for better leadership. Hit play, get inspired, and crank up your business game. Don’t forget to follow and drop a five-star review if it hits the mark! Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

    47 min
  3. Ep 149 - "Friend Or A$$hole"

    5 NOV.

    Ep 149 - "Friend Or A$$hole"

    In this episode of "Head, Heart, and Boots" Chris and Brandon really get into the nitty-gritty of what it takes to lead with integrity. Dive into discussions that aren't just theoretical but drawn from the trenches of both military and business leadership.  What You'll Get From This Episode:   Leadership Real Talk: Get the lowdown on the true ups and downs of leadership, from hardcore military service to the front lines of business management.  Balancing Act: Master the art of juggling accountability with maintaining genuine relationships, and understand why it’s critical for not just surviving but thriving as a leader.  Life Lessons Meet Business: Connect with the stories and analogies that show how personal experiences shape our professional lives and vice versa. Give this episode a listen and arm yourself with insights that could change how you handle your business and personal relationships. Don’t forget to follow and share the podcast to keep up with our community of savvy leaders. If this episode hits home, drop us a five-star review! Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

    47 min
  4. Ep 148 - "The Peak And The End, With Joey Coleman"

    29 OCT.

    Ep 148 - "The Peak And The End, With Joey Coleman"

    Check out the latest "Head, Heart, and Boots" podcast episode where hosts Chris and Brandon, joined by guest expert Joey Coleman, get real about what it takes to lead with empathy and improve how businesses handle customer experiences. They dive deep into how to make a lasting impression through strategic customer interactions and the essential nature of thoughtful follow-ups. What You'll Learn: Maximizing Moments: Master the peak-end rule to leave a lasting impression on your customers. Following Up Like a Boss: Uncover tactics for follow-ups that actually strengthen customer loyalty. Leading with Heart: Get the lowdown on empathetic leadership, especially when the going gets tough. If you're looking to sharpen your leadership edge and turn business challenges into wins, this episode is your go-to. Tune in for no-nonsense advice that speaks directly to leaders ready to elevate their game. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

    1 h 12 min
  5. Ep 147 - "Intro To Conscious Leadership, With Jim Fallon"

    22 OCT.

    Ep 147 - "Intro To Conscious Leadership, With Jim Fallon"

    Tune into this episode if you're all about stepping up your leadership game and navigating challenges with a mix of grit and grace. Check out the full discussion for some straight talk on making real change where it counts.Dive into a no-holds-barred session on "Head, Heart, and Boots," where hosts Chris and Brandon from Floodlight Consulting Group chop it up with Jim Fallon of the Conscious Leadership Institute. This episode doesn't just skim the surface—it digs deep into what it means to lead with purpose and poise in the face of adversity. Key Takeaways:  From Chaos to Clarity: Jim Fallon unpacks his journey from a high-octane entrepreneur to a guru in conscious leadership, shedding light on the transformative power of self-awareness in leadership. Leading Through the Storm: With the Carolinas and Florida reeling from recent hurricanes, the discussion pivots to applying conscious leadership in the heat of crisis, focusing on mental toughness and strategic calm. Cultivating Honest Feedback: Get the lowdown on building a workplace where feedback isn’t just noise but a cornerstone of growth and improvement. Mastering Your Emotional Game: Learn how recognizing your emotional responses can give you the upper hand in decision-making and influence team vibes for the better.  Keeping Your Cool: The convo wraps with strategies to avoid burnout and keep your leadership game sharp and sustainable, balancing personal well-being with crushing it at work. Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

    1 h
  6. Ep 146 - "Finding Hill" With Clint Pulver

    15 OCT.

    Ep 146 - "Finding Hill" With Clint Pulver

    Join us for a remarkable episode of the Head, Heart, and Boots Podcast as hosts Chris and Brandon explore Clint Pulver's inspiring journey. This episode promises to energize your week with deep insights and personal reflections. Clint talks about his YouTube series "Finding Hill," where he shares his passion for aviation and his courageous return to flying despite significant vision challenges. In this episode, Clint delves into how personal challenges can dramatically shape professional pursuits and overall life satisfaction. He covers a variety of topics, from effective business growth strategies to the profound impact of nurturing hobbies like aviation on personal well-being and professional success. Key Takeaways:   Strategies for aligning personal passions with professional goals.  The importance of resilience and adaptation in achieving personal dreams and business success. Insights into balancing life with meaningful hobbies to enhance personal fulfillment and work performance.   Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

    55 min
  7. Ep 145 - "Primal Joy"

    8 OCT.

    Ep 145 - "Primal Joy"

    Dive into the latest "Head, Heart, and Boots" podcast episode where Chris and Brandon get real about what it takes to revamp ourselves and our ventures. This episode isn’t just talk—it’s about walking the talk with a mix of personal insights and hardcore business advice. They even break down the perks of Floodlight Consulting Group’s no-charge Business Health and Value Assessment, a tool meant to pinpoint opportunities and tighten up your game plan. Here’s what you’re in for:  Straight talk on leveraging community wisdom and experience to boost your business savvy.  A raw look at the simple pleasures of the great outdoors and their surprising link to entrepreneurial success.  Crucial advice on mitigating the wear and tear of high-stress leadership through the grounding power of nature. Grab this chance to get a grip on where your business stands with Floodlight’s detailed 110-point check-up. It’s all about making strides in your professional life while finding balance through primal joy. Tune in, level up, and let loose with Head, Heart, and Boots. Start reshaping your world today! Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

    45 min
  8. Ep 144 - "Trading 3% For $2M, With JT Kraai"

    1 OCT.

    Ep 144 - "Trading 3% For $2M, With JT Kraai"

    Join Chris and Brandon as they dive deep with special guest JT Kraai, an expert in business exit strategies. Discover the secrets to preparing your business for a profitable exit. Whether you're contemplating a sale soon or years down the line, this episode is packed with actionable insights! Key Takeaways: Business Valuation Insights: Learn how correct business valuation can drastically increase your exit potential. Strategic Planning: Tips on aligning your business operations with your long-term exit goals. Expert Guidance: JT shares invaluable advice on when and how to prepare for selling your business, highlighting the importance of understanding your business's financials and operational processes.   Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned.  https://www.liftify.com/floodlight  AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere.  https://candrmagazine.com  Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight    Is Your Restoration Company Running at Peak Performance? 🔸Take the 15-minute Business Opportunity Audit. https://www.floodlightgrp.com/audit This quick audit analyzes 19 critical areas of your business against industry best practices. Get a complete health check and roadmap to: - Increase Profitability - Improve Efficiencies - Gain a Competitive Edge Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business. 100% Tailored to each client Formal consulting sessions for owners and key leaders Full one-on-one access to the Floodlight team and their network of industry experts

    1 h 19 min
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54 notes

À propos

Want to grow your business, change lives and leave behind a legacy you can be proud of? Join us as we discuss the strategies and actionable-concepts that will equip you and your teams to do just that. You can expect weekly episodes ranging from guest focused interviews to tactical strategy sessions all focused on giving our listeners the tools they need to push the limits. https://www.floodlightgrp.com

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