Ep. 158 - Empathy in Leadership with Dr. Gloria Miele
“Emotional intelligence is an important way to understand yourself, understand others, and really open yourself up to other people's perspectives and what will lead to a happier, healthier, better you,” explains Dr. Gloria Miele, executive coach, leadership trainer, facilitator and professional speaker. In addition to her work in leadership coaching, Dr. Miele was the troop leader for her daughter’s Girl Scouts troop all the way from 2nd grade through their senior year of high school. All of this experience combined has proven to Dr. Miele the true value of emotional intelligence and empathy in leadership. Today, Dr. Miele speaks with host Cheri Ruskus about how leaders can begin to work on their own emotional intelligence and set an example that others will follow. Self-awareness is critical for emotional intelligence. When you are aware of who you are and what is important to you, then you can better decide how to manage your time and where to put your energy and focus. The more you understand yourself, the more you can begin understanding others, which is the foundation of empathy. To be an effective leader, it is important to be able to view things from other peoples’ perspectives. This empathy for others will help to cut through any implicit biases you may have that could have otherwise influenced your actions as a leader. In a world that is so divided, empathy and emotional intelligence are skill sets that all effective leaders need to have. When you truly understand yourself, then you can begin to better understand other people and lead from a non-judgemental place that centers everyone’s best interests. Quotes “The more you're aware of yourself and how you can manage all of the many things that are on the table, then you can understand where you want to be putting your energies and your focus.” (16:55-17:07 | Dr. Miele) “One thing that we're really missing in leadership in some areas, is another piece of emotional intelligence, which is empathy.” (18:04-18:14 | Dr. Miele) “Studies show that it really is taking another person's perspective, taking that pause to understand what's going on outside of you, that can short circuit bias, short circuit those implicit automatic thoughts that we have.” (20:23-20:41 | Dr. Miele “We are all leaders. We need to remind ourselves of that, that wherever you are on your journey, whether it's professional, whether it's in your family, whatever it is, you are a leader.” (31:16-31:30 | Dr. Miele) “Emotional intelligence is an important way to understand yourself, understand others, and really open yourself up to other people's perspectives and what will lead to a happier, healthier, better you.” (32:01-32:17 | Dr. Miele) Links Connect with Dr. Gloria Miele: Website: www.strongerleader.com LinkedIn: https://www.linkedin.com/in/gloriamiele/ Watch Gloria's TED talk, "What I've Learned from Being a Girl Scout." https://www.youtube.com/watch?v=n_rra9AHRCk Website: www.businessvictories.com Subscribe to the Victory Letter under Business Victories at www.businessvictories.com/victoryletter To order the Grow Planner use the coupon code brightshiny: www.businessvictories.com/growplanner Instagram: https://www.instagram.com/victorygirl/ YouTube: www.youtube.com/@cheriruskus Contact: www.businessvictories.com/contact Thinking about starting a podcast? Use my code “shiny” for 50% off your first month with HiveCast.fm
