Ep. 19: Shifter with Jen - Importance of Getting it Right, Every Time Memorable Experiences

This is worth a listen - that is all I have to say!It is absolutely paramount that your Servers are more than just taking orders, and have mastered the Points of Service, Connection Chain, and Sales Diamond. Why, you ask?If you have Servers consistently missing out on $30/sales per table, over 10 tables, that is $300/night. If that Server is full time, working five nights each week, that Server (and you) are losing $1500/week in Sales. Say that Server work 45 weeks per year. You have missed o...