Ep 23: AI and Digital Twins: JLL’s Irene Thomas-Johnson on Using Tech to Free up Time to Focus on People

I sat down with Irene Thomas-Johnson, former Global Account Executive at JLL, where she was responsible for helping her clients with the development of staffing models, identifying detailed savings and improvements plans, technology solutions, service delivery processes, tools, financial analysis, and more. She is also Chair of the IFMA Foundation Board of Trustees. In this episode:

• Effective data collection: making sense of it and combating analysis paralysis

• Evolution of the modern workplace and the role of facilities leaders post-COVID

• Utilizing AI and digital twins in facilities management for better employee EX

• How to effectively lead five different generations in the modern workplace

• The future of facilities management: embracing AI and new technologies