[Ep 31] The Front Desk Series.. #2

Healthcare Disruption Podcast

The Foundation Welcome to episode 31… The second installment in the [FRONT DESK SERIES]! This week we start moving closer into the role of the front desk. Last week we looked at this from the30,000 foot level, today we move down to the 15,000 foot level. This episode builds on last week to still look at the context around the Front Desk Role and HOW you can start to set them up for success to drive your business success! We start to dive into the Phases of the Patient Lifecycle as well as looking at your practice as an ecosystem! As well as WHERE your focus must be within each step of your patient’s lifecycle! cheers and thanks for listening! Here are the links to the people and the places from this show: jerrydurhamPT.com TWITTER: @jerry_DurhamPT INSTAGRAM: jerrydurham PT FACEBOOK: jerrydurham PT Subscribe on SoundCloud: https://soundcloud.com/user-545423841 Subscribe on iTunes: itunes.apple.com/us/podcast/healt…d1261571234?mt=2

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