Vital Conversations: Influencing Workplace Well-Being in Health Care

Johns Hopkins Medicine
  • 5.0 (6)
  • MEDICINA
  • CADA MES
Vital Conversations: Influencing Workplace Well-Being in Health Care

About the podcast: Let’s face it — working in health care is rewarding, but it can also be very hard. The Johns Hopkins Medicine Vital Conversations podcast explores the many factors that affect workplace well-being in health care. We take on complex topics through engaging conversations with thought leaders, bringing a range of perspectives and approaches to making work better. Whether you are a health care executive, front-line manager, clinician, researcher or a patient, we invite you to be part of this well-being journey. To learn more visit https://www.hopkinsmedicine.org/office-of-well-being/podcast

Episodios

  1. 17 OCT

    Ep.7 OWB Leadership Team on Building a Workplace Culture that Supports Well-Being

    We welcome Rich Safeer, our colleague in the Office of Well-Being. Rich leads the Healthy at Hopkins employee health and well-being strategy for Johns Hopkins Medicine (JHM). In this episode, the JHM well-being leadership team engages in conversation around culture--a key component to achieve work place well-being. The team offers example interventions that leaders and managers can use to support a culture of well-being, including defining healthy norms, peer support and the responsibility of the organization to help make the healthy choice the easy choice. Access the podcast here. Have an idea for an episode? Email owb@jhmi.edu.

    28 min

  2. 20 SEPT

    Ep. 6 — “I should be able to manage this myself”:  The unique challenges of getting clinicians to access mental health care | Johns Hopkins Medicine Office of Well-Being

    Most clinicians know that depression, anxiety and other mood disorders are treatable conditions. Unfortunately, clinicians often face barriers when accessing care for themselves. To better understand why, we welcome Dr. Karen Swartz, Professor of Clinical Psychiatry at Johns Hopkins to the podcast. Learn how depression or other mental health conditions may present in clinicians, why these may pose a challenge to care seeking, and what colleagues and health care leaders can do to make treatment more accessible. Take-aways: * An estimated 1/3 of clinicians are not getting preventive screenings or primary care.  * We need to make it easy for clinicians to access care. Two strategies for organizations are: (1) offering confidential, high-quality mental health care on campus and at convenient hours, and (2) training supervisors to recognize when someone is suffering.  * We all need time to rest, so we have the energy to do our best work and to enjoy life. Leaders and clinical supervisors should consider how they are protecting clinicians who often have long hours and take work home. * When we notice that someone is suffering, we have an obligation to support their ability to access care. Treatment for depression and other mood disorders works.

    26 min

  3. 14 AGO

    Ep. 5 — The Promise of Health IT to Support Clinician Well-Being | Johns Hopkins Medicine Office of Well-Being

    Manisha Loss, Associate Chief Medical Information Officer at Johns Hopkins, joins the podcast to talk about promising artificial intelligence interventions happening at Johns Hopkins. Learn how new innovations in health IT can bring us closer together, improving the provider-patient relationship. In this episode of Vital Conversations, Dr. Loss shares what we are learning about digital scribes, in-basket triage and auto-draft message responses, and how these technologies can positively impact the well-being of our workforce.  Access the podcast here. Have an idea for an episode? Email owb@jhmi.edu.

    33 min

  4. 23 JUL

    Ep. 4 — “This Is Getting in the Way of Me Providing the Best Care”: An Approach to Tackle Prior Authorization Burden in Primary Care

    In this episode, Kim Peairs joins us to discuss the role of the medication access pharmacy technician, a promising approach to tackling prior authorizations in primary care being piloted at Johns Hopkins. Dr. Peairs walks us through this team-based intervention in which matching the right skill set for the job can lead to efficiencies, engagement and meaning in work for all members of the team.

  5. 13 JUN

    Ep. 3 — Lightening the Load: Strategies to Reduce Cognitive Stress in Clinical Practice | Johns Hopkins Medicine Office of Well-Being

    Delivering health care is high stakes, but we too often don’t protect our attention and let in too many distractions. In this podcast, Liz Harry, Chief Well-Being Officer at Michigan Medicine, argues that we make things harder by enabling systems that add to our cognitive load. Dr. Harry helps us understand how cognitive load affects clinical care, gives tips on reducing our load and describes what a true cognitive break looks like. To learn more visit https://www.hopkinsmedicine.org/office-of-well-being/podcast   Takeaways: * Overload is associated with burnout, and our risk of overload increases as the amount of data coming at us increases. * Organizations seeking to address burnout can look at interventions that affect extrinsic load, such as instituting standardization, reducing redundancy and ensuring that clinicians are not forced to split their attention. * It’s important to be patient with our early career doctors, nurses and other clinicians, who are experiencing especially heavy cognitive load because they are building new mental models while gaining experience. * Cognitive overload shows up in our work and in our home lives. Practical tips for reducing cognitive load: Standardize and set routines, protect our attention by limiting interruptions and prioritize focused attention on the things and people that matter most.

  6. 13 JUN

    Ep. 2 — Are You Paying Attention?: How We Can Use Our Focus to Reduce Cognitive Load in Support of Well-Being | Johns Hopkins Office of Well-Being

    Has the complexity of our work in health care outpaced our brain’s ability to keep up? Liz Harry, Chief Well-Being Officer at Michigan Medicine, discusses the connection between cognitive load and burnout, and introduces the concept of the attention economy. Dr. Harry shares strategies for leveraging technology while supporting our well-being, as well as some personal tips for protecting what has become a scarce resource — our focused attention. To learn more visit https://www.hopkinsmedicine.org/office-of-well-being/podcast Key Takeaways: * Solving for burnout at the organizational level can feel overwhelming. Let’s not go it alone. We can learn from each other within health care and also from disciplines outside of health care. We need not only an individual growth mindset, but a collective growth mindset across health care. * We now live in an attention economy — our attention is a scarce and valuable resource. We need to be intentional about where we choose to place our focused energy. * As we lean into the power of AI, it’s important to consider how the technology is contributing to our well-being. Is AI reducing the number of clicks, steps or human interactions needed to complete a given task? In doing so, is it freeing up cognitive bandwidth for complex medical decision-making? Resources: * nature.com/articles/s41591-022-01833-z * ted.com/talks/carol_dweck_the_power_of_believing_that_you_can_improve * App for time sucks: opal.so

  7. 13 JUN

    Ep. 1 — No Amount of Kale and Yoga Will Fix This: The Need for a Systems-Change Approach to Workplace Well-Being | Johns Hopkins Office of Well-Being

    Most of us know what it feels like when our well-being at work is compromised. But do we know how we got there? Is it just that it’s been a tough week or we didn’t have time for yoga, or is there something much deeper about working in health care at play? Today, we’ll take our first look at the things that really influence our well-being at work. To learn more visit https://www.hopkinsmedicine.org/office-of-well-being/podcast Takeaways: * Self-care is important for well-being, but focusing on individual behaviors will never be enough to improve our well-being at work. * Because well-being is foundational to our ability to achieve what we care about (safety, quality, professional fulfillment, etc.), we must prioritize it. * As with anything we care about, there are few quick fixes, but we do have guidelines and an emerging evidence base to help us move forward. We need to lean into a growth mindset, pace ourselves and realize that good things take time.

  • 7 episodios

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About the podcast: Let’s face it — working in health care is rewarding, but it can also be very hard. The Johns Hopkins Medicine Vital Conversations podcast explores the many factors that affect workplace well-being in health care. We take on complex topics through engaging conversations with thought leaders, bringing a range of perspectives and approaches to making work better. Whether you are a health care executive, front-line manager, clinician, researcher or a patient, we invite you to be part of this well-being journey. To learn more visit https://www.hopkinsmedicine.org/office-of-well-being/podcast

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