Ep043: Collaborating with AWS for Transformative Impact with Generative AI

Executive Leaders from Proofpoint, Sumo Logic and Zendesk share their experiences and best practices for collaboration with AWS to deliver transformative impact to their business using Generative AI.

Panelists:

• Patrick Wheeler, Director, Product Management, Proofpoint
• Bashyam Anant, Senior Director, Product Management, Sumo Logic
• Patrick Copeland, Chief Engineering & Product Officer, Zendesk
• Olawale Oladehin, Director ISV Solutions Architecture, North America, AWS

Topics Include:

• Introductions of Panel
• Where each organization is doing with Generative AI
• Designing data strategy around business outcomes
• Making subject matter experts within the business
• Defining what success metrics and value to focus on
• Metrics and KPIs and framework for experiments
• Thinking and leveraging partnerships for Generative AI
• Developing skillsets, retraining teams and managing resources
• Lessons learned, what would you change, advice for others
• Session wrap-up