Episode #13 - How Fostering a Proactive Support System can Fuel Growth with Erin Miller of Lulu Press

In this episode of The Culture Builders Podcast, we are joined by Erin Miller, the Vice President of People & Culture at Lulu Press, to discuss how building a proactive support system for employees can increase productivity and foster a more positive work environment. 

Erin started her career in sales, but after realising the potential of people management, she moved into people leadership to work toward boosting satisfaction and therefore productivity of employees. Erin emphasises the importance of building a culture of trust among employees, providing a safe space and building an inclusive culture.

She covers:

• The story behind Erin’s career shift
• How to incorporate sales skills into people development strategies
• The importance of providing a supportive environment for employees
• How companies can nurture an inclusive culture for their people to allow them to progress professionally
• Ways in which companies can develop their people and teams
• The metrics that can be used to measure success
• How to be an active listener
• Using curiosity to seek understanding and avoid assumptions