Episode 13: What The Heck Are You Doing If You Don’t Have An EX Strategy?

Do you love your employees? I mean, really love them… enough to make your employee experience strategy a big priority at the org? If the answer is no, Annette Franz—Author, Speaker, Coach, and Founder/CEO of CX Journey Inc.—has just one more question for you… 

What’s more important than your people?!

Annette joins show hosts James Gilbert and Brian Schiff to share top tips, and a whole lot of her awesome expertise on the subject. This week, on RedRoute’s Spamming Zero Podcast.

What’s Covered? 

-       What inspired Annette to write her books

-       Why an employee experience strategy is so important right now

-       Activating true customer-centricity via employee-centricity

-       The power of culture & core values

-       Annette’s definition of what EX actually is 

-       Top tips for those just starting 

-       Wow moments: what they really mean when it comes to EX 

-       Why career pathing is essential

-       And more 

Ready for more fantastic Spamming Zero conversations ahead? Listen, rate, and subscribe on Casted, Apple Podcast, or Google podcasts.