Episode 2: Assemble your team and give your bot a job On Cloud CX

In this episode, we break down best practices and tips for giving your bot a job. Before you have a set job for your bot, however, it's important to identify who the members of your team will be who will help you in the process. We recommend you have a chatbot developer, a chatbot success manager, a data scientist, a conversational designer, and a UI/UX designer.