Episode 269: The $50K Problem: What an Undertrained Team is Really Costing Your Studio

Welcome back to another episode of the Female EmPOWERED Podcast! I’m your host, Christa Gurka, and today we’re diving into a topic that could be costing you thousands (even hundreds of thousands) of dollars in missed revenue—an undertrained and underutilized team. I’m sharing real-life case studies from fitness and wellness businesses that have left more than $500,000 on the table simply because of team imbalances, low utilization, and lack of proper training.

If you’re ready to plug these revenue leaks and drive your business forward, this episode is for you.

Key Takeaways from the Episode

1. Calculate True Available Hours
   • Take a hard look at your schedule: Who’s available, and when?
   • Analyze how clients are distributed across your team—are certain trainers or instructors overloaded while others have empty spots?
2. Review Your Booking System
   • Remove any barriers to scheduling. Make it easy for clients to book online or via an app.
   • Simplify the process so people can reserve time with minimal friction.
3. Assess Team Training and Development
   • Establish clear expectations, track performance, and provide ongoing education.
   • Ensure your team knows how to deliver the service clients expect—and hold them accountable for results.
4. Align Marketing with Team Utilization
   • Don’t just attract new clients—make sure you’re filling each instructor’s schedule effectively.
   • Work with your marketing team to promote all services, not just your star players.
5. Regularly Review Pricing and Compensation
   • Evaluate your membership options, class packages, and staff pay structure.
   • Optimizing these areas can add substantial revenue and keep your team motivated.

Thank you for tuning in to this episode of the Female EmPOWERED Podcast! Don’t forget to subscribe, leave a review, and share it with other fitness and wellness entrepreneurs. Until next time, keep empowering yourself and your business!

Interested in being a guest or have questions? Reach out at Christa@pilatesinthegrove.com!