Episode 359: How Can Dental Assistants Improve Case Acceptance with Sofia Dunkley

Are you a dental assistant looking to take your case acceptance and communication skills to the next level? Today’s episode is packed with game-changing insights you won’t want to miss! Discover how dental assistants can confidently contribute to the case acceptance process, build trust with patients, and create seamless alignment within their practice teams. Sophia Dunkley, a seasoned practice management coach and former dental assistant, shares actionable insights to empower assistants and enhance patient care. Key Points: Why relationship-building is the foundation of case acceptance. Verbal skills and tools every dental assistant needs to empower patient decisions. How to navigate money conversations with confidence and empathy. The importance of training and understanding team dynamics for success. Strategies for effective handoffs between assistants and the rest of the team. Practical tips for creating value and urgency during patient interactions. Connect with Sofia 📧 Email: sophia@thepracticenavigator.com 🌐 Website: www.thepracticenavigator.com 🔗 LinkedIn: Sophia Dunkley on LinkedIn Communication is the secret sauce to success in dental practices, and this episode is your guide to mastering it! Don’t forget to like, comment, and subscribe to our channel for more expert advice and strategies to thrive as a dental assistant. See you in the next episode!