BOSS Business of Surgery Series

Amy Vertrees, MD
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BOSS Business of Surgery Series

Welcome to BOSS Business of Surgery Series! This program was specifically designed to help surgeons learn concepts not taught in residency but necessary for a successful surgery career. We were not told that most of our job would be interacting with others. We thought it was about the technical success of surgery or the knowledge that we learn. But it is so much more. Difficult partners and colleagues. Dealing with complications. Negotiating with administration. Running a successful and efficient clinic that doesn’t take bleed into our home life. How to have a life outside of surgery But if we don’t learn these concepts, we will end up in a negative spiral that will lead us into misery. And all of the time we spent training for the job we love, that could be so rewarding, is lost. You know there has to be a solution out there. That you can’t be the only one unhappy or wondering if it is just you. It’s time for a program that addresses your specific problems run by someone who knows what you are going through. You need a fellow surgeon who knows the way. You need a surgeon who has been where you are and found her way out to the other side: -Loving surgery again -Not taking work home -finishing notes immediately after clinic and heading home on time -Not letting complications set you back -Interacting with others with confidence -Finally seeing that you can control the results you get at work and home You can find out more about Dr. Vertrees and her work at www.BOSSsurgery.com.

  1. 3 天前

    Ep 160 Moving forward after the election

    I was warned not to talk about this. And another friend told me that not talking was the problem.  In the last 4 years I have learned a lot about dealing with difficult situations and our thoughts.  I hope that my opinions will help you understand yourself and your neighbor, because just like power corrupts, powerlessness is a dangerous and destructive force.  The decision from votes does not have to be a dark day, this could be a day where circumstances have led to a call to action. We have free will in our mind, that is where our power is, and we can choose where to direct it. Emotions are the fuel that move in the direction you choose. So pick a direction, and fuel it with the emotion you choose.

    16 分鐘

  2. 11月4日

    Ep 159 Gaining back time in your day with Dr. Mary Leung

    BOSS Business of Surgery Series

    38 分鐘

  3. 10月28日

    Episode 158: When you are "Beyond Tired" with Dr. Funke Afolabi-Brown

    In this episode,  sleep physician Dr. Funke Afolabi-Brown, author of 'Beyond Tired: A Sleep Physician's Guide to Solving Your Child's Sleep Problems'  discusses the impact of children on sleep patterns, the difference between sleep deprivation and insomnia, and shares practical tips for improving sleep quality. Dr. Afolabi-Brown highlights the importance of self-care, the role of physical activity, and dietary choices in achieving restful sleep. They also address common sleep disorders like sleep apnea and offer advice for new mothers and busy professionals. Listeners are encouraged to pay attention to sleep habits and seek professional help for persistent sleep issues. 00:00 Introduction and Guest Welcome 00:46 Meet Dr. Funke Afolabi-Brown 01:29 The Importance of Self-Care for Parents 02:34 Dr. Brown's Journey to Sleep Medicine 04:11 Understanding Sleep Deprivation vs. Insomnia 06:19 Common Sleep Disorders and Statistics 09:04 Steps to Improve Sleep Quality 12:27 The Role of Sleep Studies 18:14 Postpartum Sleep Strategies 26:24 Sleep Issues in Different Life Stages 32:36 Conclusion and Where to Find More Resources https://www.therestfulsleepplace.com/about

    36 分鐘

  4. 10月21日

    Episode 157: A great relationship with your office manager is the key to success with Carrie Glass

    Summary This transcript is a conversation between Dr. Amy Vertrees, a general surgeon, and Carrie Glass, her office manager. They discuss the crucial role of an office manager in ensuring smooth operations, managing staff, handling patient interactions, and navigating various administrative tasks. Carrie shares her background and how she transitioned into the office manager role after gaining diverse experience in the medical field. They delve into the challenges of scheduling patients, managing late arrivals, collecting copays, and dealing with difficult situations. Keri emphasizes the importance of documentation, coding, and proper billing procedures to ensure timely reimbursements from insurance companies. They also discuss strategies for maintaining staff morale, addressing performance issues, and enforcing boundaries. Throughout the conversation, Keri's expertise and Dr. Vertrees' appreciation for her contributions are evident, highlighting the significance of a strong office manager in a successful medical practice. Chapters Introduction and Background Dr. Vertrees introduces Carrie Glass, her office manager, and highlights the importance of understanding the office manager's role. Carrie shares her background, starting in the medical field at a young age and gaining diverse experience in various roles before becoming an office manager. Managing Patient Interactions Carrie discusses her approach to managing patient interactions, including scheduling appointments, handling late arrivals with compassion, and explaining policies like copay collection. She emphasizes the importance of being a mediator between patients and providers, ensuring smooth communication and understanding. Staff Management and Morale Carrie shares her strategies for managing staff, addressing performance issues, and maintaining morale. She highlights the importance of open communication, being a team player, and creating a positive work environment through small gestures like buying lunch or allowing early departures on slow days. Documentation and Coding The conversation shifts to the importance of proper documentation and coding for successful billing and reimbursement. Carrie explains the pitfalls of incorrect coding, the need for accurate documentation, and the challenges of working with insurance companies' requirements. Revenue Cycle and Reimbursement Carrie and Dr. Vertrees discuss the revenue cycle, from scheduling and pre-authorization to coding, billing, and collecting payments. They highlight the importance of each step and the potential consequences of missing any part of the process, emphasizing the need for collaboration between providers and office staff. Relationship and Collaboration Throughout the conversation, the strong relationship and collaboration between Dr. Vertrees and Carrie are evident. They discuss the importance of mutual support, understanding each other's roles, and working together to overcome challenges and achieve success in the medical practice. Action Items Establish clear communication channels between providers and office staff to address scheduling conflicts, documentation requirements, and coding queries. Implement regular training sessions for staff on coding best practices, insurance requirements, and documentation standards to ensure accurate billing and reimbursement. Develop a comprehensive policy for managing late patient arrivals, addressing the root causes with compassion while maintaining office efficiency. Foster a positive work environment by recognizing staff contributions, offering flexibility when possible, and promoting team-building activities. Conduct periodic reviews of the revenue cycle process, identifying potential bottlenecks or areas for improvement, and implementing necessary changes to streamline operations. Encourage providers to document procedures using precise terminology aligned with coding guidelines to facilitate accurate coding and minimize denials or

    53 分鐘

  5. 10月14日

    Episode 156: Getting the most out of conferences (without the drama)

    Get your podcast guide HERE Summary This podcast episode discusses strategies for making the most out of attending medical conferences as a surgeon. The host shares personal experiences and insights on preparing for conferences, managing thoughts and emotions, networking effectively, reflecting on career goals, and following up after the event. Key points include setting intentions beforehand, being mindful of self-talk, making meaningful connections, allowing for flexibility in plans, and practicing self-compassion throughout the experience. Chapters Introduction and Anticipation The host introduces the topic of attending conferences and the mixed feelings of excitement and dread that often accompany them. She emphasizes the value of anticipating the event and enjoying the experience before, during, and after. Preparing for presentations and packing in advance can help reduce stress and allow for a more positive mindset. Managing Thoughts and Emotions The host acknowledges the various thoughts and emotions that can arise during conferences, such as self-doubt, imposter syndrome, and feelings of inadequacy. She encourages recognizing these as choices and practicing self-compassion. Strategies like setting deadlines, being present, and listening to one's body are recommended. Networking and Connecting Networking and making meaningful connections are highlighted as essential aspects of conferences. The host suggests preparing an elevator pitch, being open to new contacts, and following up after the event. Social media can also be a valuable tool for extending connections and promoting one's work. Reflection and Career Goals The host emphasizes the importance of reflecting on career goals and direction during and after conferences. Feelings of inspiration, intimidation, or discouragement can provide valuable feedback on desired growth areas. Gratitude and self-compassion are encouraged throughout the process. Post-Conference Follow-Up After the conference, the host recommends recording lessons learned, reviewing materials, completing CME requirements, submitting expenses for reimbursement, and scheduling a buffer day for reflection and recalibration. Proper follow-up can help maximize the benefits of attending the conference. Action Items Set intentions and goals for the conference beforehand Prepare an elevator pitch for networking opportunities Practice self-compassion and manage self-talk during the conference Make an effort to connect with peers, mentors, and speakers Utilize social media to extend connections and promote your work Reflect on career goals and direction during and after the conference Record lessons learned and follow up on materials or connections Complete CME requirements and submit expenses for reimbursement Schedule a buffer day for reflection and recalibration after the conference

    19 分鐘

  6. 10月7日

    Episode 155: The Private Practice Playbook with Dr. Una

    BOSS Business of Surgery Series

    52 分鐘

  7. 9月30日

    Episode 154: The purposeful MD with Dr. Laura Suttin

    Summary The article is an interview with Dr. Laura Sutton, a family practice physician and author of the book 'The Purposeful M.D.: Creating the Life You Love Without Guilt'. The discussion revolves around her motivation for writing the book, the challenges physicians face in managing their time effectively, and the strategies she offers to help readers find more time and energy in their lives. Dr. Sutton shares insights from her coaching experience, emphasizing the importance of setting realistic goals, reframing expectations, and asking for help. The book aims to guide readers through a transformative journey, enabling them to create intentional and fulfilling lives while strengthening relationships and improving overall well-being. Chapters Dr. Sutton's Motivation for Writing the Book Initially, Dr. Sutton doubted her ability to write a book, considering herself a physician rather than a writer. However, after receiving positive feedback on her blog posts and articles, she realized her enjoyment in writing and its potential to help others. This realization, coupled with encouragement from others, motivated her to embark on the journey of writing 'The Purposeful M.D.'. Time Management Challenges for Physicians Physicians face significant challenges in managing their time effectively. Dr. Sutton explains that during their training, physicians are conditioned to say 'yes' to every request, fearing negative consequences like failing a rotation or losing opportunities. This ingrained habit of prioritizing others' needs over their own makes it difficult for physicians to set boundaries and say 'no' later in their careers, leading to overwhelming demands and a lack of time for personal pursuits. Strategies for Finding More Time and Energy The book offers strategies to help readers find more time and energy in their lives. Dr. Sutton emphasizes the importance of setting specific and realistic goals, reframing expectations, and being honest with oneself about what is achievable. She encourages readers to journal and take action on the concepts learned, as well as to seek support from others. Additionally, Dr. Sutton highlights the benefits of automating tasks and making things easier for oneself, rather than adhering to ideals that may not align with one's current circumstances. The Transformed Life After Reading the Book After reading the book, readers can expect to experience freedom of time, with their time being spent intentionally across various aspects of their lives. They will have increased energy, as the book helps alleviate the mental burden of overwhelming demands and unrealistic expectations. Stronger relationships are also a potential outcome, as Dr. Sutton encourages readers to ask for help and empower those around them. Overall, the book aims to guide readers towards better physical and emotional health, enabling them to create the life they desire. Action Items Identify specific and realistic goals for finding more time and energy in your life. Reframe expectations and be honest with yourself about what is achievable in your current circumstances. Journal and take action on the concepts learned from the book. Seek support from others, such as coaches or accountability partners. Automate tasks and make things easier for yourself, rather than adhering to ideals that may not align with your current situation. Ask for help from those around you, empowering them and strengthening relationships. Prioritize self-care and activities that contribute to your physical and emotional well-being.

    22 分鐘

  8. 9月23日

    Episode 153: Top 3 revenue boosting secrets with Dr. Heather Signorelli

    Summary The latest BOSS podcast discusses the importance of effective medical billing practices for private practices. Dr. Heather Signorelli, a pathologist and founder of Nat Rev MD, shares her insights and recommendations based on her experience working with over 20 practices. The key topics covered include: Eligibility verification: Ensuring patient insurance eligibility is verified upfront to prevent denials and revenue loss. This is identified as the top issue impacting revenue for many practices. Monitoring billing metrics: Tracking key metrics like denials and accounts receivable aging to identify areas for improvement and prioritize focus areas. Metrics provide visibility into billing process effectiveness. Managing accounts receivable: Staying on top of outstanding payments owed to the practice, with a focus on addressing older claims promptly to avoid timely filing issues and revenue leakage. Dr. Signorelli emphasizes the importance of having a high-level view of the billing process, effective communication between the practice and billing team, and establishing robust workflows and audits. She also discusses her new book 'Thrive' which outlines the top 10 areas for boosting practice revenue, as well as the medical billing course and full-service billing services offered by Nat Rev MD. Chapters Introduction and Background Dr. Heather Signorelli, a pathologist and founder of Nat Rev MD, is introduced as an expert in helping private practices understand business principles. The discussion focuses on her new book 'Thrive' and the top three things private practices should be doing to optimize and improve revenue. Importance of Eligibility Verification Eligibility verification is identified as the top issue impacting revenue for many practices. Ensuring patient insurance eligibility is verified upfront, including capturing accurate information and following up on any failures, is crucial to prevent denials and revenue loss. Dr. Signorelli emphasizes the need for a robust eligibility process and communication between the front office and billing team. Monitoring Billing Metrics Tracking key billing metrics like denials and accounts receivable aging is essential for identifying areas for improvement and prioritizing focus areas. Dr. Signorelli recommends starting with these two metrics and gradually adding more over time. Monitoring metrics provides visibility into the effectiveness of the billing process and helps practices target specific issues. Managing Accounts Receivable Staying on top of outstanding payments owed to the practice, known as accounts receivable, is critical. Older claims become increasingly difficult to collect, so addressing them promptly is important to avoid timely filing issues and revenue leakage. Dr. Signorelli recommends monitoring accounts receivable aging reports and working closely with the billing team to resolve any issues. Importance of Communication and Workflows Effective communication between the practice and billing team, as well as robust workflows and audits, are emphasized as essential for a successful billing process. Dr. Signorelli stresses the need for a high-level view of the billing process, identifying operational issues, and implementing improvements. Clear processes and regular audits help ensure no claims or revenue are missed. Resources and Services Offered by Nat Rev MD Dr. Signorelli discusses her new book 'Thrive' which outlines the top 10 areas for boosting practice revenue, as well as the medical billing course offered by Nat Rev MD. The course provides education, policies, and procedures for front office staff and billing teams. Additionally, Nat Rev MD offers full-service medical billing and coding services for practices, handling claim submissions, denials management, and accounts receivable. Action Items Implement a robust eligibility verification process, ensuring accurate patient information is captured and any failures are promptly

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4.9
（滿分 5 顆星）
50 則評分

簡介

Welcome to BOSS Business of Surgery Series! This program was specifically designed to help surgeons learn concepts not taught in residency but necessary for a successful surgery career. We were not told that most of our job would be interacting with others. We thought it was about the technical success of surgery or the knowledge that we learn. But it is so much more. Difficult partners and colleagues. Dealing with complications. Negotiating with administration. Running a successful and efficient clinic that doesn’t take bleed into our home life. How to have a life outside of surgery But if we don’t learn these concepts, we will end up in a negative spiral that will lead us into misery. And all of the time we spent training for the job we love, that could be so rewarding, is lost. You know there has to be a solution out there. That you can’t be the only one unhappy or wondering if it is just you. It’s time for a program that addresses your specific problems run by someone who knows what you are going through. You need a fellow surgeon who knows the way. You need a surgeon who has been where you are and found her way out to the other side: -Loving surgery again -Not taking work home -finishing notes immediately after clinic and heading home on time -Not letting complications set you back -Interacting with others with confidence -Finally seeing that you can control the results you get at work and home You can find out more about Dr. Vertrees and her work at www.BOSSsurgery.com.

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