The SME Growth Podcast by Wellmeadow

Wellmeadow
The SME Growth Podcast by Wellmeadow

Co-hosts, Dave Parry and Rich Buckle have worked with over 100+ businesses at board-level through their growth consulting firm Wellmeadow. The SME Growth Podcast is an extension of the types of conversations we have in the boardroom. With a focus on marketing and sales strategies, we aim to give small and medium enterprise (SME) leaders tips, tools, and techniques that they can pick up and apply in their own business context. We also bring on business leaders and experts who tell their stories of the highs and lows in the world of business with a focus on the UK.

  1. Episode 99: Coaching & Mentoring: Boost Team Performance

    HACE 2 DÍAS

    Episode 99: Coaching & Mentoring: Boost Team Performance

    In episode 99 of the SME Growth Podcast explores the powerful role of coaching & mentoring in transforming individuals and teams. Expert coach and to discuss how businesses can leverage coaching to foster growth, improve team dynamics, and unlock untapped potential. Whether you’re considering coaching for yourself, your team, or your business, this episode is packed with actionable advice and real-world insights on how coaching and mentoring can drive both personal and professional success. Key Topics Discussed: • Coaching vs. Mentoring: Breaking down the differences and when to use each for maximum impact. • Choosing the Right Candidates: Identifying team members who would benefit the most from coaching or mentoring. • Cultural Shifts in Organisations: How coaching creates a ripple effect that improves company culture and morale. • Overcoming Resistance: Addressing the stigma and misconceptions around coaching in the workplace. • Benefits Beyond the Office: How professional coaching can have unexpected positive effects in personal life. • The Snowball Effect: Coaching individuals to influence teams and foster a culture of growth and reflection. Quotes to Remember: "Coaching helps people become self-aware and unlock the answers they already have within themselves." "The right mentor can change your trajectory—they guide you through their experience, but it’s your journey to take." "A coaching culture transforms teams. The ripple effect of one coachee can influence an entire organization." Top Takeaways: • Know the Difference: Coaches empower individuals to find their own solutions, while mentors share their experience to provide guidance. • Pick the Right Candidates: Look for curious, engaged individuals who show a desire to grow and learn. • Break the Stigma: Coaching isn’t a sign of failure—it’s a powerful tool for professional development. • Cultural Impact: Coaching doesn’t just change individuals; it can positively shift team dynamics and organisational culture. • Beyond the Workplace: Coaching often improves communication, relationships, and problem-solving in all aspects of life. Head over to the YouTube channel and subscribe for your chance to win a branded SMEG mug - just leave your episode idea in the comments on our community page: https://www.youtube.com/@TheSMEGrowthPodcast/community

    39 min
  2. Episode 98: What will the Workplace look like in 2025?

    12 DIC

    Episode 98: What will the Workplace look like in 2025?

    Episode 98 of the SME Growth Podcast dives into the workplace in 2025, forecasting how exponential technological advancements will reshape the way we work. Dave Parry and Rich Buckle from Wellmeadow explore how AI, digital twins, and communication tools will transform industries while delving into the societal and ethical implications of rapid progress. From data-driven decision-making to personalised workflows, this episode is a must-watch for professionals preparing for the future of work. Key Topics Discussed: • AI's Impact on Work: How generative AI could save up to 30% of working hours by 2030, with significant progress already underway. • Digital Twins Revolution: The rise of virtual replicas enabling personalised interactions and streamlined workflows. • Enhanced Communication Tools: Predictions for immersive meeting experiences and real-time augmented communication aids. Data and Automation: Smarter data analysis, storytelling through AI, and universally accessible workflow automation. • Ethical and Societal Challenges: Navigating the risks of AI misuse, unemployment concerns, and the rise of microdosing for workplace performance. • The Human Side: A countertrend of digital detoxes, journaling, and retreats to balance the relentless pace of technological innovation. Quotes to Remember: "In two years, we’ve gone from no AI tools in our pockets to relying on them daily at work." "AI isn’t just speeding up workflows—it’s reimagining what productivity even looks like." "As we race ahead with tech, the human spirit will crave simpler, more meaningful pastimes." Top Takeaways: • AI Will Transform Roles: Expect new tools like digital twins and real-time translation to redefine productivity and global collaboration. • Prepare for Data Storytelling: AI-driven narratives will make complex analytics more accessible and actionable. • Automation Made Easy: Natural language interfaces will simplify tasks, enabling non-experts to leverage sophisticated workflows. • Ethical Challenges Loom: Businesses must address trust, privacy, and fairness as AI integration accelerates. • Balance Innovation with Humanity: The rise of digital detoxes signals a pushback against constant connectivity, emphasising well-being. Head over to the YouTube channel, subscribe, for your chance to win a branded SMEG mug - just leave your episode idea in the comments on our community page: https://www.youtube.com/@TheSMEGrowthPodcast/community

    32 min
  3. Episode 97: Unlocking Success with Business Model Canvas

    5 DIC

    Episode 97: Unlocking Success with Business Model Canvas

    This episode of the SME Growth Podcast explores the versatile Business Model Canvas, a revolutionary tool created by Alexander Osterwalder to help businesses map out their strategy on a single page. Dave Parry and Rich Buckle from Wellmeadow discuss how this framework goes beyond startups, offering value to established businesses in strategy planning, mergers, acquisitions, and even storytelling for investors. Whether you’re a seasoned entrepreneur or just exploring business innovation, this episode is packed with practical advice and insights on leveraging the Business Model Canvas to clarify your vision and scale your business. Key Topics Discussed: What is the Business Model Canvas?: An overview of the nine key building blocks and their relevance to businesses of all sizes. Origins and Impact: The unique story behind the creation of the canvas and its global adoption. Practical Applications: From investment memorandums to growth planning, how businesses can effectively use the canvas. Key Components Explained: Deep dives into value propositions, customer segments, and the balance of revenue streams versus costs. Lessons from Disruptors: Examples like Tesla and Zappos illustrating how redefining key activities and channels can transform markets. Flexibility for Strategy: Why the canvas isn’t just for startups but a powerful tool for established businesses to refine complex models. Quotes to Remember: "The Business Model Canvas simplifies the complexity of business strategy onto a single page." "Your value proposition is the heart of your strategy—solve pains, deliver gains, or enhance daily jobs." "Innovation isn’t always about invention—it’s often about refining how you operate." Top Takeaways: The Canvas is Universal: Whether you’re a startup or a large enterprise, this tool adapts to your needs. Start with the Value Proposition: Clearly defining the value you provide unlocks insights into other areas. Customer Segments Matter: Tailoring strategies for different audiences drives better results. Innovation in Channels: Disruptors succeed by thinking outside the box about how they reach customers. Iterative Planning Works: The canvas encourages continuous feedback and refinement for business growth. Head over to the YouTube channel and subscribe for your chance to win a branded SMEG mug - just leave your episode idea in the comments on our community page: ⁠https://www.youtube.com/@TheSMEGrowthPodcast/community⁠

    35 min
  4. Episode 96: AI Strategies for Business Growth

    28 NOV

    Episode 96: AI Strategies for Business Growth

    In this episode, we delve into the fascinating world of personalisation in business growth. Inspired by research from the Boston Consulting Group (BCG), Dave and Rich explore how personalisation plays a pivotal role in driving success for SMEs. From the latest AI innovations to practical applications for improving the customer journey, this episode is packed with insights for business leaders looking to enhance their strategies. Key Topics Discussed: The Power of Personalisation: Insights from BCG research on how personalisation correlates with higher growth rates in businesses. AI in Personalisation: Leveraging tools like digital twins and tailored content creation to scale personalised experiences for clients. Customer Journey Mapping: Understanding and enhancing diverse customer pathways to improve engagement and satisfaction. The Role of AI and CRM: How advanced tools integrate with CRM systems to automate and scale personalised interactions. Ethical Considerations: Balancing personalisation with trust and avoiding the pitfalls of invasive practices. Continuous Improvement: Developing a culture of iterative enhancements to refine processes and customer experiences. Quotes to Remember:  "Personalisation isn’t just about inserting a name in an email; it’s about tailoring every touchpoint to the customer’s unique journey." "The tools available today enable SMEs to achieve personalisation at scale, something once thought impossible." "AI and data insights can transform the way we connect with customers—if used responsibly and strategically." Top Takeaways: Personalisation Enhances Growth: Implementing tailored experiences can lead to measurable business improvements. Leverage AI Smartly: Tools like digital twins and custom CRMs can save time and boost customer satisfaction. Understand the Customer Journey: Map diverse pathways and tailor experiences to individual needs. Ethics Matter: Transparency in personalisation builds trust and credibility with your audience. Iterative Progress: Regular, small improvements across teams lead to significant long-term impact. Head over to the YouTube channel, subscribe, for your chance to win a branded SMEG mug - just leave your episode idea in the comments on our community page: https://www.youtube.com/@TheSMEGrowthPodcast/community #Personalisation #BusinessGrowth #AIinBusiness #SMEs #Innovation

    32 min
  5. Episode 95: Is Entrepreneurship worth the risk? With Rod Plummer

    21 NOV

    Episode 95: Is Entrepreneurship worth the risk? With Rod Plummer

    In this episode, we continue the inspiring conversation from episode 94 with Rod Plummer, founder of Shrewsbury-based software company Shoothill. Rod shares stories and lessons from his entrepreneurial journey, highlighting the intersection of innovation, resilience, and leadership in growing a business.   Key Topics Discussed:  • The Origins of Shoothill: From mapping software to custom business solutions, discover how Rod’s innovative ideas shaped the company’s evolution.   • Navigating Challenges: Insights on dealing with competition, maintaining client trust, and adapting to market demands.   • Bespoke Software Development: Why businesses turn to tailored solutions and how Shoothill meets unique client needs.   • Leadership and Culture: Rod discusses fostering a fun, supportive workplace culture and the critical role of leadership in shaping company dynamics.   • Lessons in Licensing: The risks and rewards of intellectual property in the software business.   • Expanding Horizons: Shoothill’s journey from local projects to national and international growth.   Quotes to Remember:   "Always hire people cleverer than you. Don’t try to be the smartest person in the room—focus on building a capable, dynamic team."   "Government and politics aren’t the same as business. Focus on what you can control and where you can create value."   "The harder I work, the luckier I get. Success comes from perseverance, not chance."   Top Takeaways:   • Hire for Potential: Rod emphasises the value of fostering talent, especially through apprenticeships.   • Adaptability Wins: Shoothill’s ability to pivot has been critical to its survival and success in a competitive market.   • Leadership Shapes Culture: The tone set by a company’s leader directly impacts team morale and client relationships.   • Client-Centric Approach: Building strong, personal connections with clients leads to long-term trust and business.   • Innovation as a Core: Shoothill thrives by embracing creative solutions and staying ahead of industry trends.   Head over to the YouTube channel and subscribe for your chance to win a branded SMEG mug - just leave your episode idea in the comments on our community page: https://www.youtube.com/@TheSMEGrowthPodcast/community

    1 h y 1 min
  6. Episode 94: Entrepreneurs Pathway to Success

    14 NOV

    Episode 94: Entrepreneurs Pathway to Success

    In this episode, Dave Parry from Wellmeadow is joined by Rod Plummer, a tech innovator with a fascinating journey through the software and digital marketing landscape. Rod shares how he transitioned from the Royal Navy to tech, with stories that capture the essence of perseverance, creativity, and adaptability in the face of challenges. His journey offers rich insights for entrepreneurs and tech enthusiasts alike. Key Topics Discussed: Rod shares his journey from the Navy to the software industry, reflecting on how being thrown into public speaking built his confidence. He recounts learning from mentors, overcoming nerves, and the impact of presenting without relying on PowerPoint. Rod’s career path included stints in roles ranging from sales to marketing, allowing him to develop a nuanced understanding of both. His transition into tech was sparked by curiosity and experimentation with early personal computers, leading to the creation of his first software product, Visual CV, and later, his company Shoothill. Throughout his career, Rod emphasizes the importance of networking, being open to new ideas, and taking bold steps. From sending a ‘visual CV’ on floppy disks to securing a contract for mapping technology with Bombardier, Rod illustrates how calculated risks and innovation can pave the way to success. A key part of Rod’s work at Shoothill involved using Microsoft’s Bing Maps platform for creative and impactful data visualisation projects. His mapping technologies were applied in fields as diverse as real estate, public interest projects, and transport, with his groundbreaking work recognised in awards and partnerships. Quotes to Remember: “If you get the marketing right, you don’t need to hunt; you attract what you need.” “Being interested in people makes you interesting to them.” “True innovation often happens when ideas flow freely and without judgment.” Top Takeaways: Embrace Public Speaking as a Skill: Rod’s journey shows that diving into public speaking can transform your confidence and career, particularly when presenting ideas and building relationships. Networking Is Critical: Strong professional connections and treating people well at all levels of their careers can open unexpected doors. Rod’s career benefited from friends and former colleagues recommending him for projects and partnerships. Innovation Stems from Real-World Challenges: Rod’s unique solutions—such as mapping tools to analyse real estate and transport data—demonstrate the value of applying technology to meet specific client needs, creating new business opportunities. Personal Branding and Adaptability Matter: Rod’s willingness to pivot from one industry to another, and his ability to adapt his skills to new challenges, have been integral to his success in the tech space. Be Open to New Technologies: Embracing new technologies like data visualisation, mapping, and innovative interfaces can lead to significant advances. Rod’s work with Bombardier on mapping systems for trains and Network Rail demonstrates the power of visual data in complex operational environments. Build Products with a Purpose: Rod’s advice is to develop software and services that genuinely benefit end-users, ensuring functionality and usability. Head over to the YouTube channel, subscribe, for your chance to win a branded SMEG mug - just leave your episode idea in the comments on our community page:    / @thesmegrowthpodcast

    1 h y 2 min
  7. Episode 93: How to Write Proposals that Win Business

    7 NOV

    Episode 93: How to Write Proposals that Win Business

    In this episode, we explore the crucial elements of successful business proposals and quotes. Rich and Dave from Wellmeadow delve into the science behind winning more business through effective quoting strategies, drawing insights from McKinsey research and real-world examples. Key Topics Discussed: • Speed and Response Time: Research shows that fast response times significantly impact quote success rates and client perception • The Proposal vs Quote Debate: Understanding the key differences and when to use each approach • Technology Solutions: A comprehensive review of modern quoting tools and their integration with CRM systems • Personalisation Strategies: How to create customised, visually appealing proposals that resonate with clients Quotes to Remember: "Speed isn't just about being quick—it's about showing you've got systems and processes in place" "A proposal is part of the negotiation phase, whilst a quote is the final output" "Trust is built through demonstrating expertise and efficiency in your quoting process" Top Takeaways: • Response Speed Matters: McKinsey research confirms that quick turnaround times significantly improve success rates • Clear Differentiation: Understanding when to use proposals versus quotes can streamline your sales process • Technology Integration: Modern tools can help automate and enhance your quoting process • Visual Impact: The importance of professional presentation in winning business • Personalisation: How to tailor your approach for different clients and situations • Process Optimisation: Treating your quoting system as a key business process • Customer Experience: Building trust through efficient, professional communication • Implementation Strategy: Practical steps to improve your quoting process Head over to the YouTube channel, subscribe, for your chance to win a branded SMEG mug - just leave your episode idea in the comments on our community page: https://www.youtube.com/@TheSMEGrowthPodcast/community

    35 min
  8. Episode 92: What is Your Customer Acquisition Strategy?

    31 OCT

    Episode 92: What is Your Customer Acquisition Strategy?

    In this episode of the SME Growth podcast, Rich and Dave from Wellmeadow dive deeper into customer acquisition strategies, building on their previous discussion of Go-to-Market approaches. They explore how technology is transforming traditional sales and marketing roles, while emphasising the continued importance of relationship-building and personal connections in business development. Key Topics Discussed: Sales and Marketing Collaboration The hosts address the imbalance in many SMEs where lead generation is seen solely as marketing's responsibility. They discuss how sales teams need to take a more active role in customer acquisition, while marketing teams should engage more directly with customers through advisory boards and focus groups. Technology-Enabled Prospecting A detailed exploration of new tools and technologies that are transforming customer acquisition, including: • Browser extensions for LinkedIn data capture • Buyer intent tracking tools • AI-powered prospecting agents for personalised outreach • CRM integration and automation capabilities Traditional Networking and Referrals Discussion of the continued importance of traditional business development methods, particularly in service industries where up to 95% of new business comes from referrals and recommendations. The hosts explain how to map and analyse referral networks to better understand business growth patterns. Process Automation and Scaling Examination of how automation and AI can help scale customer acquisition efforts while maintaining personalisation and authenticity in customer communications. Quotes to Remember: "Sales is everyone's responsibility - from marketing to customer service, everyone in the company has a role to play." "Marketing should get out more. They should be talking to customers, doing customer advisory boards, doing focus groups." "In a service industry setting, 95% of your work is going to come from either existing customers or referrals." "CRM is there to help sales people and help marketing people, not as a tool to beat them up with." Top Takeaways:Balance Technology and Human Touch While embracing new technologies for efficiency, maintain the personal connections and relationship-building that drive business growth, especially in service industries. Strategic Data Capture Implement systematic approaches to capturing and enriching contact data, ensuring all customer interactions are tracked and leveraged effectively in your CRM. Referral Network Mapping Document and analyze your referral networks to understand patterns and opportunities, treating this as a strategic asset for business development. Marketing Evolution Encourage marketing teams to engage directly with customers through advisory boards and focus groups, moving beyond just digital campaign management. Process Automation Leverage new AI and automation tools to scale customer acquisition efforts while maintaining personalisation and authenticity in communications. Sales Enablement Provide sales teams with the right tools and technology to efficiently research, connect with, and nurture prospective customers. Data Quality Maintain high-quality CRM data to enable effective automation and personalisation in customer outreach efforts. Continuous Learning Stay informed about new technologies and tools while remaining grounded in fundamental business development principles.

    31 min

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Co-hosts, Dave Parry and Rich Buckle have worked with over 100+ businesses at board-level through their growth consulting firm Wellmeadow. The SME Growth Podcast is an extension of the types of conversations we have in the boardroom. With a focus on marketing and sales strategies, we aim to give small and medium enterprise (SME) leaders tips, tools, and techniques that they can pick up and apply in their own business context. We also bring on business leaders and experts who tell their stories of the highs and lows in the world of business with a focus on the UK.

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