Fall management — Claims, claims and more claims!

In the third episode of our five-part mini-series on fall management, Rhonda talks with guests Austin Elkin, Underwriting Specialist for Berkshire Hathaway and Randy Stimmell, Senior Vice President for WTW. Austin, Randy and Rhonda discuss the frequency and severity of claims that the senior living industry is experiencing as a result of resident falls and touch on fall trends and best practices to mitigate claim activity.