Often, angry customers will demand a refund for shipping charges because their delivery was made past the guaranteed delivery date. It is crucial to keep a customer happy, but equally important to know under what circumstances FedEx or UPS will NOT issue a refund for late delivery. FedEx and UPS have a money-back guarantee on all ground and express services. Here is a list of common reasons the carrier does not issue a refund of transportation charges on deliveries made past the guarantee.
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Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?
Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV
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- FrequencyUpdated Semimonthly
- PublishedFebruary 14, 2024 at 5:00 PM UTC
- Length4 min
- RatingClean