Unlocking Innovation with Kedron Rhodes

Kedron Rhodes
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Unlocking Innovation with Kedron Rhodes

If you’re trying to grow your organization by delivering new value to those you serve, you’ve come to the right place. This is where I share my 20+ years of experience helping leaders, just like you, innovate and deliver new value to their customers, their teams, and their organizations.

  1. Is CX Killing Innovation?

    02/03/2022

    Is CX Killing Innovation?

    Is your CX strategy putting the breaks on innovation? It is more common than you might think! Let's talk about how CX and innovation can work together.

    8 min
  2. 5 Ways Design Thinking Can Help Your Nonprofit

    01/20/2022

    5 Ways Design Thinking Can Help Your Nonprofit

    Is your nonprofit taking full advantage of design thinking? In this episode I will introduce you to 5 ways design thinking can help your nonprofit.

    11 min
  3. Is Design Thinking Dead?

    01/06/2022

    Is Design Thinking Dead?

    Design thinking used to be a key driver for innovation. Is that still the case? Or has design thinking had its moment and we've moved on? Let's talk about it!

    17 min
  4. Reduce Risk With the Right Research

    02/12/2021

    Reduce Risk With the Right Research

    No one wants to spend their energy, time, and resources on an initiative that doesn't resonate with our customers! Let's explore an effective way to minimize that risk.

    9 min
  5. Lifeless Customer Data Is Stifling Your Innovation

    02/04/2021

    Lifeless Customer Data Is Stifling Your Innovation

    Most customer data is lifeless and uninspiring. We can fix this by adding a human touch to our customer knowledge with this simple tool.

    13 min
  6. Where Are Your Customers Experiencing Friction?

    01/07/2021

    Where Are Your Customers Experiencing Friction?

    Every organization needs to understand their customer experience, but most are missing a vital tool to get the job done! In this episode, I'll explain this tool and how you can begin to unleash it in your organization.

    10 min
  7. Leadership Lessons From 2020

    12/31/2020

    Leadership Lessons From 2020

    2020 taught me a lot about myself and my own personal leadership. Here are 3 things I'm leaving behind in 2020, and 3 things I'm picking up in 2021.

    10 min
  8. 3 Lessons From a Poor Customer Experience

    12/24/2020

    3 Lessons From a Poor Customer Experience

    I recently had a terrible customer experience at a car dealership, and here are 3 lessons from that experience that we should all keep in mind.

    12 min
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    About

    If you’re trying to grow your organization by delivering new value to those you serve, you’ve come to the right place. This is where I share my 20+ years of experience helping leaders, just like you, innovate and deliver new value to their customers, their teams, and their organizations.

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