File #10: Carla Silver, Executive Director, Leadership + Design, Task, Maintenance and Group Life

How do you give everyone in the group a sense of agency and ownership while keeping the team focused on a common goal? How do I manage a group when my emotions feel unmanageable at the moment? How do we create and maintain a group culture which encourages members to assume good intent and shared purpose regardless of position and title?

Carla Silver, Executive Director of Leadership + Design, uses the Waterline Model to explain why teams need to spend time on group "maintenance" instead of a singular, laser focus on "task".  She leverages L + D's core values - people, collaboration, action, transformation, and joy - to help groups "build capacity, create conversations, and make connections."