From bytes to brilliance: A conversation with the HGS Digital Team | JoinHGS

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Let’s explore the driving forces behind our digital team. From intelligent automation to expertise in cloud migration, we're shaping a globally collaborative workplace to enhance services. Stay tuned and delve into the world of positive workplace culture.

Episodes

  1. JUL 24

    Learning all about Customer Service with #TheChampionTeam! | JoinHGS

    Tune in to our latest Spotify episode with HGS's Champion Team for behind-the-scenes insights into customer service. Discover career secrets and inspiration! Visit for more info: https://www.joinhgs.com/ph/en/insights/podcasts/learning-all-about-customer-service-thechampionteam

    3 min

  2. JUN 27

    Steps to Improve Problem Solving Skills in Customer Service Job | JoinHGS

    Learn practical steps to boost your problem-solving skills. Ideal for customer service professionals aiming to deliver fast, smart, and calm solutions.

    5 min

  3. MAY 30

    Ask me anything with Ashish Chaturvedi - Senior Vice President of Operations at HGS APAC | JoinHGS

    Join us as Ashish Chaturvedi, Senior Vice President of Operations at HGS APAC, takes part in an exclusive Ask Me Anything session. Get insights into his journey beyond HGS and discover a unique perspective from one of our top leaders. Tune in for an engaging and inspiring conversation! Visit for more info: https://www.joinhgs.com/in/en/insights/podcasts/ask-me-anything-ashish-chaturvedi-senior-vice-president-operations-hgs-apac

    5 min

  4. MAR 2

    Working in Customer Service : Everything You Need to Know | JoinHGS

    Discover the key aspects of customer service representatives, who are also the backbone of any & every business success. From being problem solvers to maintaining cherished relationships with clients, they drive transformative marketing strategies at the forefront while adding value to the brand. Stay tuned with us to get a brief outlook on the customer service industry. Visit for more: https://www.joinhgs.com/ca/en/insights/podcasts/working-customer-service-everything-you-need-know

    5 min

  5. 12/23/2024

    Working in Customer Service : Everything You Need to Know | JoinHGS

    Discover the key aspects of customer service representatives, who are also the backbone of any & every business success. From being problem solvers to maintaining cherished relationships with clients, they drive transformative marketing strategies at the forefront while adding value to the brand. Stay tuned with us to get a brief outlook on the customer service industry.

    5 min

  6. 12/23/2024

    Ask me anything with Ashish Chaturvedi - Senior Vice President of Operations at HGS APAC | JoinHGS

    Join us as Ashish Chaturvedi, Senior Vice President of Operations at HGS APAC, takes part in an exclusive Ask Me Anything session. Get insights into his journey beyond HGS and discover a unique perspective from one of our top leaders. Tune in for an engaging and inspiring conversation. Visit: https://www.joinhgs.com/in/en/insights/podcasts/ask-me-anything-ashish-chaturvedi-senior-vice-president-operations-hgs-apac

    3 min

  7. 09/06/2024

    Explore amazing interview tips with HGS | JoinHGS

    Explore expert tips to ease your pre-interview anxiety. From researching the company and understanding the role to mastering common interview questions and non-verbal communication, we've got you covered. Tune in now to level up your interview game and secure any position in the dynamic world of BPO.

    6 min

  8. 08/18/2024

    Episode 1

    What makes Customer Service the backbone of any successful company? It's more than just solving problems. It's about genuine connections, adaptability, and a passion for excellence. With the HGS team leading the way, we're pulling back the curtain to reveal the heart and soul of this crucial industry. Our Spotify episode provides listeners with a holistic perspective—understanding the challenges, celebrating the victories, and acknowledging the relentless spirit of service professionals. Engage, learn, and be inspired by the true heartbeat of the business world.

    3 min
  • 8 Episodes

About

Let’s explore the driving forces behind our digital team. From intelligent automation to expertise in cloud migration, we're shaping a globally collaborative workplace to enhance services. Stay tuned and delve into the world of positive workplace culture.

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