10: From Consulting to Customer Success

In this week's episode of Beyond Consulting, we welcome Ken Hooton, former Deloitte consultant, and current Principal Business Partner at Anaplan.

Ken joins us to discuss his experience across Deloitte, Nike, and Anaplan focusing on supply chain and customer success. Ken discusses he approaches customer success in a SaaS context and why it's an interesting career after consulting. He also talks about his experience in an operational supply chain role prior to consulting at Deloitte and how that helped add to his current experience at Anaplan.

Each week we speak with leaders in venture capital, private equity, investment banking, and consulting to explore the various career options after leaving management consulting firms like McKinsey, Bain, BCG.

Anaplan: www.anaplan.com

ECA: www.eca-partners.com

Beyond Consulting: www.beyondconsulting.info