From Heathrow to No-Go, Delta Crashes, Southwest Slashes

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Richard was within 24 hours of embarking on his family trip to London before he had a curve ball thrown at him. What should have been an episode about their trip to London turned quickly into how to unravel a complex family vacation while minimizing expenses. A Delta regional jet crash in Toronto miraculously results in no lost lives. Southwest conducts a sizable layoff of corporate employees. Will this permanently dent the "LUV" culture? And, a reminder that it's time to vote for your favorite airline and hotel loyalty programs in the Freddie Awards.

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