Funeral Service Insider: The Podcast

Tony Russo
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Funeral Service Insider: The Podcast

Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.

  1. Brief Introduction: A.J. Orlikoff, Interim President of Historic Congressional Cemetery

    5 DAYS AGO

    Brief Introduction: A.J. Orlikoff, Interim President of Historic Congressional Cemetery

    A.J. Orlikoff, Interim President of Historic Congressional Cemetery, discusses his role in promting cemeteries beyond burial spaces into community gathering and even leadning centers.

    12 min
  2. Funeral Tech: Greg Grabowski on Revolutionizing Hospice Collaboration

    FEB 24

    Funeral Tech: Greg Grabowski on Revolutionizing Hospice Collaboration

    Greg Grabowski of Hospice Insights joins us to discuss new ways to engage with hospice and to work toward having funeral directors move further up the continuum of care chain.  Building a Comprehensive Hospice CRM: "We do lots of engagements throughout the course of the day. We download every little single idea that we have that have worked.”  The Role of Social Workers in Hospice Care: "One of the elements of a social worker is that you listen to what patients and families need, and you never put your own personal viewpoint on it."  Bridging the Gap in End-of-Life Care: "There's no reason why eventually funeral directors can't say, now that I've proved value, when you talk to families ... you might want to say, "This is a really great funeral home. They partner with us. They do great care." Click here for complete show notes.

    35 min
  3. Proxy Results, Updated Mail Rules, and Conservation Cemeteries

    FEB 21

    Proxy Results, Updated Mail Rules, and Conservation Cemeteries

    Matthews International shareholders voted to keep the current board of directors, defeating Barrington Capital’s attempt to change the company’s direction. The U.S. Postal Service is updating its mailing requirements for cremated remains, mandating the use of USPS-provided shipping supplies for domestic and international shipments starting March 1. In Michigan, the Quakenushes won their lawsuit against Brooks Township, but new ordinances now block them from opening a conservation cemetery. Meanwhile, Washington State’s Jefferson Land Trust is exploring the possibility of establishing a conservation burial ground to support its conservation efforts.   Click here for complete show notes.

    19 min
  4. Brief Introduction: Kim Zavrotny, Funeral Professionals Peer Support Program Director (USA)

    FEB 19

    Brief Introduction: Kim Zavrotny, Funeral Professionals Peer Support Program Director (USA)

    Funeral director Kim Zavrotny, Funeral Professionals Peer Support Program Director (USA), discusses her work with that organization and looks to the future.

    12 min
  5. SCI Earnings, Outdated Funeral Laws, and Celebrating Legacy and Heroism

    FEB 14

    SCI Earnings, Outdated Funeral Laws, and Celebrating Legacy and Heroism

    In this episode we discuss takeaways from the latest earnings report from SCI and their strategies for pre-need sales growth, kick off what it likely to be a long conversation about outdated state funeral laws, highlight an iconic Black funeral director, and celebrate a heroic act by a Rhode Island funeral director.    Click here for complete show notes.

    19 min
  6. Brief Introduction: Madeline Lyles of After Life Mortuary Services

    FEB 12 · BONUS

    Brief Introduction: Madeline Lyles of After Life Mortuary Services

    Madeline Lyles of After Life Mortuary Services talks about her program encouraging teend to go into mortuary science and her hope for funeral directors struggling with the stresses of the job.

    12 min
  7. Professional Development: How to Love Your Cemetery with Tom Nondorf

    FEB 10

    Professional Development: How to Love Your Cemetery with Tom Nondorf

    Tom Nondorf, editor of American Cemetery & Cremation joined us on “Funeral Service Insider: The Podcast” this week to discuss some of the stories and the magazine’s continuing coverage of what cemeteries can be and how they can continue to thrive. The Future of Cemeteries: "Cemeteries are not anathema to cremation and there's a way in which they walk hand in hand through memorialization and that's a big part of the puzzle." Revitalizing Cemeteries through Creative Engagement: "You have to start with the visual, start with the visceral, start reaching out to people and letting them know you want to be something else." On Monument Maker Charles Minozzi: "He started when he was 13 years old. His dad … sent him to his uncle who was in the shop and said, “Your uncle's gonna find something for you to do." The Evolution of Memorialization: "The vessels, the different buildings you can build now to house cremated remains, aka ashes at, cemeteries. There's so much that can be built now, and there's a company called Global Bronze."

    33 min
  8. Lightning at Matthews, a Funeral Board Shakeup and a Cuban Hearse Upgrade

    FEB 7

    Lightning at Matthews, a Funeral Board Shakeup and a Cuban Hearse Upgrade

    In this episode we explore the ongoing arbitration saga between Matthews and Tesla over the dry cell technology, alongside the intricate proxy fight involving Barington Capital. In addition, we shed light on a burgeoning scandal at Heaven Bound Cremation Service and discuss pivotal industry updates, including new roles on the Maryland State Board of Morticians and Funeral Directors. From the contrasting hearse stories in Cuba to a cemetery auction in North Carolina, we bring you the news shaping the future of the funeral service industry. Join us as we explore these stories and more, right here on Funeral Service Insider.

    21 min
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Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.

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