FYI: The Public Libraries Podcast

Public Libraries Online
FYI: The Public Libraries Podcast

Publiclibrariesonline.org is the companion website to the bi-monthly print publication “Public Libraries,” the official magazine of the Public Library Association.

  1. 24 OCT.

    FYI 82 - TRAUMA-INFORMED DE-ESCALATION DR. MARGARET ANN PAAUW

    In this episode, we look into a crucial topic that intersects social work and library services—how libraries can navigate crises and ensure the safety of both staff and patrons through trauma-informed de-escalation techniques. Joining us is Dr. Margaret Ann Paauw, an assistant professor at Eastern Michigan University and a licensed clinical social worker with over a decade of experience. Dr. Paauw has a rich background in working with individuals experiencing homelessness, housing insecurity, and serious mental illness. She served as a library social worker for the Chicago Public Library for several years and was a founding member of the PLA Social Work Task Force. She co-authored the bestselling PLA publication “A Trauma-Informed Framework for Supporting Patrons” and also delivers crucial training and support to library staff across the country. Dr. Paauw’s new book, “Navigating Difficult Situations in Public Libraries: The PLA Guide to Trauma-Informed De-Escalation,” (available in late 2024/early 2025) will serve as a comprehensive guide for library staff on addressing trauma and mental health issues among patrons. Here we explore key concepts from her book, such as trauma-informed care, the escalation cycle, and effective de-escalation techniques to maintain a safe environment for everyone in the library. We also discuss how library staff can recognize and manage burnout and compassion fatigue, and much more.

    20 min

Notes et avis

4,9
sur 5
7 notes

À propos

Publiclibrariesonline.org is the companion website to the bi-monthly print publication “Public Libraries,” the official magazine of the Public Library Association.

Vous aimeriez peut‑être aussi

Pour écouter des épisodes au contenu explicite, connectez‑vous.

Recevez les dernières actualités sur cette émission

Connectez‑vous ou inscrivez‑vous pour suivre des émissions, enregistrer des épisodes et recevoir les dernières actualités.

Choisissez un pays ou une région

Afrique, Moyen‑Orient et Inde

Asie‑Pacifique

Europe

Amérique latine et Caraïbes

États‑Unis et Canada