FYI: The Public Libraries Podcast

Public Libraries Online
FYI: The Public Libraries Podcast

Publiclibrariesonline.org is the companion website to the bi-monthly print publication “Public Libraries,” the official magazine of the Public Library Association.

  1. 10月24日

    FYI 82 - TRAUMA-INFORMED DE-ESCALATION DR. MARGARET ANN PAAUW

    In this episode, we look into a crucial topic that intersects social work and library services—how libraries can navigate crises and ensure the safety of both staff and patrons through trauma-informed de-escalation techniques. Joining us is Dr. Margaret Ann Paauw, an assistant professor at Eastern Michigan University and a licensed clinical social worker with over a decade of experience. Dr. Paauw has a rich background in working with individuals experiencing homelessness, housing insecurity, and serious mental illness. She served as a library social worker for the Chicago Public Library for several years and was a founding member of the PLA Social Work Task Force. She co-authored the bestselling PLA publication “A Trauma-Informed Framework for Supporting Patrons” and also delivers crucial training and support to library staff across the country. Dr. Paauw’s new book, “Navigating Difficult Situations in Public Libraries: The PLA Guide to Trauma-Informed De-Escalation,” (available in late 2024/early 2025) will serve as a comprehensive guide for library staff on addressing trauma and mental health issues among patrons. Here we explore key concepts from her book, such as trauma-informed care, the escalation cycle, and effective de-escalation techniques to maintain a safe environment for everyone in the library. We also discuss how library staff can recognize and manage burnout and compassion fatigue, and much more.

    20 分钟

评分及评论

4.9
共 5 分
7 个评分

关于

Publiclibrariesonline.org is the companion website to the bi-monthly print publication “Public Libraries,” the official magazine of the Public Library Association.

你可能还喜欢

若要收听包含儿童不宜内容的单集,请登录。

关注此节目的最新内容

登录或注册,以关注节目、存储单集,并获取最新更新。

选择国家或地区

非洲、中东和印度

亚太地区

欧洲

拉丁美洲和加勒比海地区

美国和加拿大