Creating Superfans
In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower... no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.
New listener!
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Loved listening to the last couple episodes of Brittany’s Creating Superfans…can’t wait to hear more from Brittany. Great interviews especially about how our awkwardness can be our strength!
Can’t get enough!
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This show is one of my favs because Brittany is so good at what she does and has incredible guests. As a new business owner, I find the content so relatable and helpful. I highly recommend the one with Rory Vaden from April 25, so so good!
An entrepreneur must-listen
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I recently listened to the audio version of Brittany’s book. As the founder of a high-touch micro-business in the education space, I often debate the personal touches I consider bringing to my client experience. As a solopreneur, I question whether my personal touches are too decadent, and maybe, not really worth the time. This book and podcast give me permission to spoil my clients the way I want to. I especially loved the episode with Dr. Ahuvia. I can’t wait for my clients to experience even more of my love for them. I’m inspired to add joy and love into more places in my client journey, and to further invest in this personal aspect of my business. Thank you, Brittany! 💕
I’m a superfan of this podcast!
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From cool guests to great insights - every episode is packed with actionable lessons to help you level up your customer experience and employee experience. Not only that, Brittany keeps the episodes tight and to the point. There’s no fluff or filler to try and skip over.
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المعلومات
- صناع العملBrittany Hodak
- سنوات النشاط١٤٤٤ هـ - ١٤٤٦ هـ
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