Gatekeepers of Culture: Leading and Protecting Teams with David Spisak

This episode of TimTalks dives deep into the essence of leadership, culture, and resilience, featuring David Spisak, president and CEO of Disruptive Growth Solutions LLC. Drawing on decades of experience, David shares his journey from running the most profitable dealership in America to now, emphasizing the critical role of leadership in an industry accustomed to cycles of change.

David and Tim explore the concept of being “gatekeepers of culture” and its significance to protecting a workplace’s environment and success. David highlights recruiting not just as a means to replace but to upgrade, advocating for emotionally intelligent and self-driven individuals.

The discussion serves as both an inspiration and a practical guide for leaders striving to create environments where their people and organizations can flourish.

Connect with David on LinkedIn.

[00:00:00 - 00:04:02] Introduction

Tim introduces the episode and guest David Spisak, reflecting on their relationship, Tim’s new role as a grandfather, and why leadership matters.

[00:04:03 - 00:05:58] Guest Background

Tim sets up the conversation asking David to reflect on his success in the industry.

[00:05:59 - 00:08:28] Leadership and Personal Milestones

David shares insights into owning the most profitable dealership in the nation with a less than a 3% turnover rate, citing mentorship and caring about the little things.

[00:08:29 - 00:10:55] Creating a Successful Culture

David stresses that culture and self efficacy as drivers for exceptional performance.

[00:10:56 - 00:12:12] How David Strove to Lead

David reflects on his task to raise the ceiling at the Mercedes store he stepped in to run, focusing on his people and importance of leading culture.

[00:12:13 - 00:14:39] Leadership Values

Tim shifts to the importance of resilience, staying calm during crises, and pouring into your people.

[00:14:40 - 00:17:27] Coaching Through Challenges

David expounds on Tim’s point, highlighting workforce shifts in the industry and talent needing additional support while navigating new challenges.

[00:17:28 - 00:22:53] Becoming “Gatekeepers of Culture”

David introduces the concept of being a "gatekeeper of culture" and encourages leaders to hire for values over talent, foster a collaborative team, and develop their teams.

[00:22:54 - 00:23:50] Hallmarks of Thriving Organizations

David argues that the hallmarks of a successful organization include: a strong culture and being data-centric, processes-driven, and obsessed with their clients.

[00:23:51 - 00:25:26] Hiring for Long-Term Success

Tim pushes deeper into “gatekeepers of culture,” asking David how to continue hiring the right people.

[00:25:27 - 00:27:23] Hiring the Right Person

David stresses to focus on long-term team cohesion over immediate talent, not stressing on hiring a person but the person.

[00:27:24 - 00:29:46] EQ Is the X Factor

David argues that the hiring “X factor” is a person’s emotional quotient, or EQ.

[00:29:47 - 00:32:50] Closing Thoughts

Tim closes the episode, thanking David for his time and further reflecting on what “gate keepers of culture” means to him.