Generational Shifts and AI in the Modern Workforce

In this episode of The Q&AI Podcast, Gary Sorrentino, Global CIO at Zoom, shares his journey from banking to tech and the role generative AI plays in business today. He explains how AI evolved from a fascination to a crucial innovation tool. Learn how AI tools for productivity boost efficiency and create proactive solutions, becoming essential in modern business strategies. Gary and Bob also discuss generational shifts in the workforce, hybrid work models, and a future enriched by AI companions and digital twins. In closing, Gary emphasizes the importance of human insight in maximizing AI's potential, highlighting the necessity of trust and curiosity in its integration.

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Key points covered:

Generative AI in business: Highlighting the importance of showing AI's value, Gary explains that AI is a technology, like HTML or Java, that boards need to figure out how to turn it into a solution.

AI tools for productivity: Gary and Bob discuss how AI is the next step in the evolution of automation, helping to automate mundane tasks and make employees more intelligent. 

AI and business strategy: The conversation covers the impact of AI on the workforce, including the displacement and creation of jobs, as well as the need for re-skilling employees.

Hybrid work models: With a focus on hybrid models, we’re in a human-centric era where the focus is on empowering people to be their best by working where they want.

Business value of AI: Gary provides examples of AI's business value, such as using AI to record and transcribe meetings, fill out forms, and speed up processes.

Generational differences: The conversation touches on generational differences in the workplace, with Gary noting that different generations have different preferences for working and interacting with technology.

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Find the transcript and show notes at:

Transcript - https://www.juniper.net/us/en/the-feed/topics/ai-and-machine-learning/the-q-and-ai-generational-shifts-and-ai-in-the-modern-workforce.html

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Where to find Gary Sorrentino?

LinkedIn - https://www.linkedin.com/in/garysorrentino/

Where to find Bob Friday:

LinkedIn - https://www.linkedin.com/in/bobfriday/
 
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We hope you enjoyed this episode!