Retailistic

Deborah Weinswig

Join Deborah Weinswig of Coresight Research as she hosts discussions on a range of topics at the intersection of retail and technology.

  1. HACE 5 DÍAS

    Gen Z, Migration, and Malls: The New Rules of Retail Real Estate

    Video version of this podcast is here.   Takeaways Retail is currently in the spotlight due to changing consumer behaviors. The evolution of retail requires looking at historical trends to predict future changes. Convenience has shifted from traditional stores to online delivery services. Consumer loyalty is declining as shoppers become more comfortable with multiple retailers. The role of employees is crucial in enhancing customer experience in retail. Membership models can create loyalty but may not be the only solution for retailers. Owning real estate can provide long-term benefits for retailers compared to leasing. Private equity plays a significant role in unlocking real estate value for retailers. The future of commercial real estate is influenced by high interest rates and economic conditions. Data centers are becoming increasingly important as businesses leverage technology.   Chapters 00:00 The Evolution of Retail and Real Estate 03:07 Consumer Behavior and Retail Dynamics 05:56 The Impact of Convenience Stores 09:01 Retailer Identity and Consumer Loyalty 12:05 The Role of Employees in Retail 14:51 Membership Models in Retail 17:39 Strategic Location Planning in Retail 20:53 The Future of Retail and Real Estate 23:52 Unlocking Real Estate Value in Retail 29:54 The Value of Real Estate Transactions 32:05 Regrets in Real Estate Monetization 35:11 Asset Class Perspectives 39:28 Demographic Shifts and Migration 45:36 Commercial Real Estate Challenges 49:18 The Future of Real Estate Innovations

    48 min
  2. 2 SEP

    Unlocking Retail Alchemy: Inside the Hottest Trends from Shoptalk Fall

    The video version of this podcast is here   Takeaways Shoptalk Fall focuses on immediate retail needs for the next six months. Retail media is a significant topic but should not overshadow other strategic points. The grocery industry is facing unique challenges compared to other retail sectors. Generative AI is seen as a transformative technology for retail. Supply chain agility is crucial in the current economic climate. RFID technology is becoming essential for inventory management and loss prevention. Retailers must balance short-term needs with long-term strategic planning. The emotional connection with customers can drive brand loyalty. New technologies are changing the landscape of retail, making old solutions relevant again. Curiosity and openness to new ideas are vital for retail success.   Chapters   00:00 Introduction to Shop Talk Fall 2023 01:53 What's New at Shop Talk Fall 04:05 Expectations of Retailers and Brands 08:11 The Role of Retail Media 10:20 Retail Media Evolution in Grocery 12:18 Impact of New Technologies on CPG 15:39 Earnings Season Insights 19:20 Generative AI in Retail 24:01 Supply Chain Challenges and Innovations 30:23 Reviving Old Technologies in New Ways 33:47 Generational Shifts in Retail Engagement 36:03 Navigating Retail Choices and Consumer Preferences 36:42 Lightning Round: Buzzwords and Retail Recognition 39:57 Spotlight on Retail Turnarounds 43:52 Innovative Startups in Retail 46:05 Cities as Retail Inspiration 48:51 Defining Retail in a Changing Landscape 49:33 Memorable Moments in Retail Events 52:50 Personal Reflections on Career Paths

    54 min
  3. 26 AGO

    From Shop Floor to C-Suite: Rick Brindle’s Journey Shaping Retail and CPG

    The video version is available here.   Takeaways Rick Brindle emphasizes the importance of customer service learned from his early retail days. The transition from retail to CPG requires understanding both sides of the business. R&D in CPG is about anticipating consumer needs, not just product development. On-shelf availability is crucial for maintaining customer loyalty. Social media has transformed consumer-brand relationships, allowing for direct interaction. Personalization in shopping experiences is more valuable than gamification. The future of grocery shopping is influenced by technology and consumer preferences. Online grocery shopping is growing, but challenges remain in product quality. The retail industry offers diverse career paths beyond traditional roles. Building relationships in retail is key to success and collaboration.   Chapters   00:00 The Journey Begins: From Retail to CPG 08:56 Navigating the CPG Landscape: Insights from P&G to Nabisco 16:10 R&D and Packaging: The Art and Science of Consumer Products 24:25 The Future of Retail: Technology, Media, and Consumer Relationships 29:13 The Evolution of Brand Loyalty 31:42 Consumer Behavior in Grocery Shopping 35:28 Personalization vs. Gamification in Retail 38:09 The Future of Online Grocery Shopping 42:02 The Complexity of Grocery Retail 45:16 Innovations in Product Development 49:07 The Role of Food Safety and Health 52:39 Advice for Future Retail Professionals

    56 min
  4. 19 AGO

    How AI is Reshaping Retail: Krystina Gustafson on Events, Tech, and Connection

    The video version of this podcast can be seen here.   Takeaways Krystina transitioned from journalism to event management, finding commonalities in storytelling and connecting people. The pandemic forced events to become more technology-driven and data-focused, enhancing attendee experiences. In-person events are evolving, with a focus on meaningful interactions rather than just networking. AI is rapidly changing the retail landscape, and many professionals are still figuring out how to adapt. Building community is essential for success in retail, fostering authentic connections among individuals. Resilience is key in overcoming professional challenges, as demonstrated by Krystina's experience with Tribe. AI can be used in personal and professional contexts, helping individuals streamline tasks and enhance productivity. The future of retail will involve integrating AI into various business models and strategies. Authenticity in conversations helps build lasting relationships in business. The pace of innovation requires continuous adaptation and learning in the retail industry.   Chapters 00:00 From Journalism to Event Management 04:04 The Evolution of Events Post-Pandemic 06:32 The Changing Landscape of In-Person Events 09:17 Navigating AI in Retail and Events 11:51 The Importance of Community in AI Adoption 14:32 Leveraging AI for Personal and Professional Growth 17:01 Real-World Applications of AI in Retail 27:24 The Importance of Case Studies in Tech 28:46 Navigating Challenges and Community Support 32:08 Resilience and Personal Growth 33:28 AI's Impact on Information Overload 35:50 Democratization of Business Opportunities 40:20 The Future of Retail and AI Integration 45:13 Lightning Round Insights

    50 min
  5. 15 JUL

    Why Walmart’s Fighting Back: The Consumer Trends Shaping Prime Day 2025

    Video version can be viewed here Takeaways Amazon Prime Day saw a significant increase in consumer spending compared to previous years. Retail media plays a crucial role in helping brands get noticed on Amazon's marketplace. Consumers are increasingly focused on basic needs rather than luxury items during shopping events. Retailers are managing prices strategically to absorb costs and maintain consumer interest. Membership programs like Amazon Prime and Walmart Plus are becoming essential for retailers. Customer service quality is a key differentiator for retailers in a competitive market. The trend of comparison shopping is growing among consumers, especially between Amazon and Walmart. Retailers are leveraging technology and AI to improve efficiency and customer experience. The impact of tariffs on consumer prices is a concern for retailers and consumers alike. The future of retail may see tiered membership programs to cater to different consumer segments.   Chapters 00:00 The Dynamics of Prime Day Discounts 07:27 Retail Media and Brand Visibility 09:37 Innovations in Delivery: E-bikes and Instant Needs 11:59 Consumer Behavior: Shifts in Purchasing Trends 14:35 Retail Strategies: Managing Prices and Inventory 17:28 The Competitive Landscape: Walmart vs. Amazon 20:05 Customer Service: The Key to Retention 23:06 The Future of Grocery and E-commerce 25:49 Membership Models: The Next Frontier 31:08 Final Thoughts and Predictions

    34 min
  6. 8 JUL

    Sustainability at Scale: How a Goodwill E-Commerce VP Is Redefining Retail with AI

    This is a video episode which you can watch here. Takeaways Feinman transitioned from Bloomingdale's to Goodwill for a mission-driven role.Goodwill's technology was outdated, requiring significant upgrades.AI has transformed Goodwill's e-commerce operations, increasing efficiency.The demographic of Goodwill shoppers has shifted towards younger consumers.Goodwill uses data analytics to optimize store locations for donations and sales.E-commerce sales at Goodwill have increased by 25% year-over-year.The return rate for Goodwill's e-commerce is impressively low at 0.26%.Michael emphasizes the importance of testing new technologies before full implementation.Goodwill is exploring international shipping to expand its market.Leadership and innovation are crucial for adapting to retail challenges.Chapters 00:00 This Week in Research: New Reports and Data 01:37 Feinman's Journey in Retail 04:05 Technology Roadmap at Goodwill 08:36 E-Commerce Strategy and Operations 12:19 The Future of E-Commerce and AI Innovations 18:25 Challenges and Opportunities in Retail Technology 25:00 Consumer Behavior and Returns Management 30:48 Innovation and Leadership in Retail 37:15 Conclusion and Future Outlook   This is a video podcast episode, which you can watch here.    Read Coresight Research reports on sustainability and AI in retail.  Visit the Retail Technology Hub to explore reports, data and competitive landscapes on technology.

    39 min

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Join Deborah Weinswig of Coresight Research as she hosts discussions on a range of topics at the intersection of retail and technology.

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