Grow Your Occupancy

Julie Podewitz

Don‘t sell yourself short. Find ways to optimize sales, improve customer experience, differentiate yourself in a competitive senior living, active adult, 55+ living market. Hear what your prospects, residents, influencers have to say. Learn from sales experts both in and out of the senior living business. Elevate sales processes, shorten sales cycle, become one of the top 10% in a growing industry. With staffing becoming as much of a concern as occupancy, guests who specialize in attracting talent, identifying talent, hiring, onboarding and retention will also be featured. Grow Your Occupancy podcast offers everything from sales coaching, the psychology of sales, the buying cycle, the complexity of the emotional sale, informative discussions, and casual, fun conversations. The senior living and active adult markets continue to explode. Are you ready to GROW?

  1. MAR 20

    How Smarter Sales Strategies Are Driving Occupancy at American Baptist Homes of the Midwest

    In this episode of The Grow Your Occupancy Podcast, Julie Podewitz, CEO & Founder, is joined by Austin Blilie, COO, and Tommy Tyler, Director of Sales, Marketing & Development at American Baptist Homes of the Midwest—an organization with nearly a century of service in senior living. Austin and Tommy unpack how a mission-driven, nonprofit provider is successfully navigating today’s rapidly evolving senior living landscape. From shifting prospect behaviors and rising acuity levels to the lasting impact of COVID-19, they share what today’s residents and families expect—and how communities must adapt to meet them where they are. You’ll learn: - How digital transformation has reshaped the buyer journey (and why prospects are more informed than ever) - Why speed to the lead is now a non-negotiable competitive advantage - The shift from traditional tours to needs-based, consultative selling - How occupancy gains in 2025 were achieved through intentional sales training and process improvements - The evolving role of technology, home care, and aging-in-place strategies - How nonprofit, faith-based organizations can differentiate through mission, reinvestment, and trust This episode is packed with practical insights for sales directors, executive directors, and marketing leaders looking to increase occupancy, improve conversion, and stay competitive in a changing market. If you’re still relying on outdated sales approaches—or responding to leads “when you get to it”—this conversation is your wake-up call.

    29 min
  2. MAR 2

    What Is the Data Telling You About Your Senior Living Sales Process? Julie Talks With Lori Vernier

    In this episode of The Grow Your Occupancy Podcast, host Julie Podewitz, CEO & Founder of Grow Your Occupancy, sits down with Lori Vernier, Senior Sales Strategist at Grow Your Occupancy, for an in-depth conversation about what the data inside your CRM is really telling you about your senior living sales process. Lori is a master of strategy based on data analytics. She spends time in all areas of senior living sales and brings a unique perspective into the common gaps and how best to fill them. She works closely with communities across the country through market analyses, mystery shops, coaching, and sales strategy development. Drawing from her experience evaluating hundreds of sales teams and databases, she shares how to identify the most important indicators of sales performance—and where many communities unknowingly lose opportunities. Together, Julie and Lori unpack the key metrics that tell the story of your sales funnel, including connections, tours, and conversions. Lori explains why tours are the backbone of the senior living sales process, how weak connection rates can stall momentum before it even begins, and why the tour experience itself is often the biggest missed opportunity. They also discuss common CRM pitfalls, including gaps in follow-up, failure to close to the next step, and missed discovery insights that can derail the customer journey. Lori shares real examples from recent community visits and mystery shops, highlighting how small changes in engagement, planning, and team communication can dramatically improve outcomes. This episode is packed with practical insights for sales leaders and operators who want to better understand their data, strengthen their sales process, and ultimately create more opportunities for move-ins. Stay tuned for Part 2, where Julie and Lori continue the conversation and dive deeper into what mystery shops reveal about competitive positioning, sales skills, and market opportunities.

    19 min
5
out of 5
10 Ratings

About

Don‘t sell yourself short. Find ways to optimize sales, improve customer experience, differentiate yourself in a competitive senior living, active adult, 55+ living market. Hear what your prospects, residents, influencers have to say. Learn from sales experts both in and out of the senior living business. Elevate sales processes, shorten sales cycle, become one of the top 10% in a growing industry. With staffing becoming as much of a concern as occupancy, guests who specialize in attracting talent, identifying talent, hiring, onboarding and retention will also be featured. Grow Your Occupancy podcast offers everything from sales coaching, the psychology of sales, the buying cycle, the complexity of the emotional sale, informative discussions, and casual, fun conversations. The senior living and active adult markets continue to explode. Are you ready to GROW?

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