Focus: The Art of Hospitality

Rich Drye
  • 5.0 (2)
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Focus: The Art of Hospitality

Welcome to "Focus: The Art of Hospitality" ...where your host Rich Drye, dives deep into the world of restaurants, bars and all things hospitality, exploring the secrets behind the most successful and innovative establishments in the world. Bringing his extensive experience from launching Bottle Bank, a wine-centric hospitality concept located in Midtown Atlanta, this podcast is your gateway to mastering the art of hospitality through insightful conversations with leading restaurateurs and industry experts. Each episode features candid interviews with seasoned professionals who have made their mark by specializing in unique niches within the restaurant and wine lounge sectors. We uncover their stories, their challenges, and the strategies they've employed to build memorable experiences for their guests. From curating exceptional menus to crafting the perfect experience, we explore what it takes to thrive in the competitive world of hospitality. Whether you're an aspiring entrepreneur, a seasoned restaurateur, or simply passionate about creating unique experiences for others, Focus offers practical advice, inspirational stories, and valuable insights to help you elevate your business and create unforgettable moments for your guests. https://www.bottlebank.com/

  1. Guest: Maxwell Ivey - Guest Accessibility is a Partnership of Education, Communication & Collaboration

    16小时前

    Guest: Maxwell Ivey - Guest Accessibility is a Partnership of Education, Communication & Collaboration

    Today, we’re joined by Maxwell Ivey, he is a serial entrepreneur and an accessibility expert for the visually impaired. Max is on a mission to educate businesses on the importance of inclusion and accessibility—not due to compliance, but for collaboration and to improve communication. He offers practical advice to help businesses create accessible environments, with an emphasis on progress over perfection. We’re excited to explore how accessibility can enhance the guest experience! With your host: Rich Drye, Partner at Bottle Bank: Learn more at: BottleBank.com Show Notes: Guest Contact: Maxwell Ivey: theaccessibilityadvantage.com

    36 分钟
  2. Guest: Jon Clemence - How to Write Compelling Content for Hospitality Businesses

    5天前

    Guest: Jon Clemence - How to Write Compelling Content for Hospitality Businesses

    Today, we’re joined by Jon Clemence, the founder of Cedar Press Proofreading, where he’s been helping businesses elevate their content since 2021. Jon’s an expert in editing and writing, and he’s built a successful agency that specializes in improving blogs, newsletters, and web content for companies across various industries. He’s here to share his insights on how effective content can attract new clients and drive business growth. We’re excited to dive into his expertise today! With your host: Rich Drye, Partner at Bottle Bank: Learn more at: BottleBank.com Show Notes: Guest Contact: Jon Clemence: cedarpressproofreading.com

    24 分钟
  3. Guest: Andrei Mincov - Why are Trademarks Important for Hospitality Concepts

    6天前

    Guest: Andrei Mincov - Why are Trademarks Important for Hospitality Concepts

    Today, we’re joined by Andrei Mincov, founder and CEO of Trademark Factory®. Andrei has a remarkable background in intellectual property law and has built a revolutionary trademark service that guarantees results with a flat fee. His journey started with protecting his father’s intellectual property, and he’s since grown Trademark Factory® into a global firm with offices in Canada and Dubai. We’re excited to dive into how trademarks can safeguard hospitality businesses and build stronger brands! With your host: Rich Drye, Partner at Bottle Bank: Learn more at: BottleBank.com Show Notes: Guest Contact: Andrei Mincov: trademarkfactory.com

    34 分钟
  4. Guest: Aisha Makara - Hospitality from a Global Perspective

    11月19日

    Guest: Aisha Makara - Hospitality from a Global Perspective

    Today, we’re joined by Aisha Makara, a true global citizen, artist, and entrepreneur. Aisha’s journey has taken her across 60 countries and into the world of hospitality, where she founded a boutique hotel and property management company in Lisbon, Portugal. With her unique blend of creativity, adventure, and business acumen, Aisha brings a fresh perspective to hospitality, emphasizing the importance of personal identity and artistic expression in creating unforgettable guest experiences. We’re excited to dive into her inspiring story! With your host: Rich Drye, Partner at Bottle Bank: Learn more at: BottleBank.com Show Notes: Guest Contact: Aisha Makara: aisha.today Aisha's Latest Book: amazon.com/dp/1917505787

    27 分钟
  5. Guest: Mark Watkins - The Intersection of Operations and Guest Experience

    11月18日

    Guest: Mark Watkins - The Intersection of Operations and Guest Experience

    Today, we’re joined by Mark Watkins, founder of Operator Solutions Hub and a seasoned consultant with deep roots in hospitality and leadership. Mark has years of hands-on experience leading multi-unit Chick-fil-A operations, where he developed high-performing teams and optimized business operations. Now, he’s on a mission to help other operators streamline processes and elevate their guest experience. We’re excited to learn from Mark’s insights on leadership, operations, and how to drive meaningful change in hospitality. With your host: Rich Drye, Partner at Bottle Bank: Learn more at: BottleBank.com Show Notes: Guest Contact: Mark Watkins: operatorsolutionshub.com

    25 分钟
  6. Guest: Lauren Gaggioli - Hospitality SEO Doesn't Have To Be Scary

    11月15日

    Guest: Lauren Gaggioli - Hospitality SEO Doesn't Have To Be Scary

    Today, we’re joined by Lauren Gaggioli, an online entrepreneur and SEO expert who helps people grow their businesses. She’s passionate about sharing how organic marketing strategies can create sustainable growth. We’re excited to dive into her journey and learn how her insights can benefit all of us in the hospitality space. With your host: Rich Drye, Partner at Bottle Bank: Learn more at: BottleBank.com Show Notes: Guest Contact: Lauren Gaggioli: laurengaggioli.com

    33 分钟
  7. Guest: Ryan Englin - Secrets of the Hospitality Hiring Process

    11月14日

    Guest: Ryan Englin - Secrets of the Hospitality Hiring Process

    Today, we’re joined by Ryan Englin, founder of Core Matters and an expert in helping businesses hire better people, faster. Ryan has a passion for supporting growing companies, especially in industries like hospitality, where attracting and retaining top talent is critical. Drawing from personal experience and almost a decade of coaching, Ryan helps businesses implement practical hiring solutions through his Core Fit Hiring System. We’re excited to dive into his insights on how to solve hiring challenges and build stronger teams. With your host: Rich Drye, Partner at Bottle Bank: Learn more at: BottleBank.com Show Notes: Guest Contact: Ryan Englin: corematters.com Get a FREE copy of Ryan's book: corematters.com/freebook

    22 分钟
  8. Guest: Kasey Luft - Why Hospitality Businesses Struggle with CRM Systems

    11月12日

    Guest: Kasey Luft - Why Hospitality Businesses Struggle with CRM Systems

    Today, we’re joined by Kasey Luft, a CRM expert that specializes in helping businesses, especially contractors, streamline their operations with customized CRM solutions. With his background in data engineering, Kasey’s hands-on approach helps hospitality businesses optimize their systems to better manage customer relationships and drive growth. He’s here to share his insights on how the right CRM can transform hospitality operations. We’re excited to dive into his expertise! With your host: Rich Drye, Partner at Bottle Bank: Learn more at: BottleBank.com Show Notes: Guest Contact: Kasey Luft: https://clientric.co/ Kasey's YouTube Channel: @Clientric

    31 分钟
查看全部 26 集

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关于

Welcome to "Focus: The Art of Hospitality" ...where your host Rich Drye, dives deep into the world of restaurants, bars and all things hospitality, exploring the secrets behind the most successful and innovative establishments in the world. Bringing his extensive experience from launching Bottle Bank, a wine-centric hospitality concept located in Midtown Atlanta, this podcast is your gateway to mastering the art of hospitality through insightful conversations with leading restaurateurs and industry experts. Each episode features candid interviews with seasoned professionals who have made their mark by specializing in unique niches within the restaurant and wine lounge sectors. We uncover their stories, their challenges, and the strategies they've employed to build memorable experiences for their guests. From curating exceptional menus to crafting the perfect experience, we explore what it takes to thrive in the competitive world of hospitality. Whether you're an aspiring entrepreneur, a seasoned restaurateur, or simply passionate about creating unique experiences for others, Focus offers practical advice, inspirational stories, and valuable insights to help you elevate your business and create unforgettable moments for your guests. https://www.bottlebank.com/

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