Healthcare Hyperautomation: Medtronic Global CIO Rashmi Kumar on Innovation, AI, and Robotics

Medtronic CIO Rashmi Kumar discusses her leadership in advancing digital transformation for one of the world’s largest healthcare technology companies. Rashmi shares how hyperautomation, artificial intelligence, and robotic-assisted surgery are reshaping patient care and operational efficiency. She also highlights Medtronic’s recent establishment of a global IT center in Hyderabad and her journey to joining the board of Myriad Genetics. In this episode of Technovation, host Peter High explores Rashmi’s unconventional path from metallurgical engineering to technology leadership, the cultural changes needed to foster innovation, and the role of AI in the future of healthcare. Rashmi also delves into Medtronic’s use of generative AI for internal operations and product innovation, including its transformative impact on patient care and global healthcare access.

Highlights include:

• Hyperautomation at Scale: Rashmi explains Medtronic’s AI-powered chatbots and machine learning models that drive operational efficiency and predictive analytics.
• The Hyderabad IT Center: Insights into Medtronic’s global talent strategy and its focus on cloud engineering, cybersecurity, and AI.
• AI in Healthcare: How Medtronic is using AI for robotic-assisted surgery and imaging to improve diagnostics and patient outcomes.
• Leadership Lessons: Rashmi reflects on the importance of aligning IT goals with business outcomes and fostering a culture of innovation.
• Path to Board Membership: Her journey to joining the board of Myriad Genetics and how it has expanded her professional perspective.
• Future Trends: Rashmi shares her vision for the future of healthcare technology and its potential to reach underserved populations worldwide.