Healthcare Leadership Podcast

ReferralMD
  • 3.0 (2)
  • MEDICINE
  • UPDATED BIWEEKLY

Healthcare Leadership Podcast presented by ReferralMD - is your go-to resource for increasing practice efficiency and revenue. Each episode we share tips, tricks, trends, and real stories from physicians and healthcare executives so you can hear what really works to grow your practice.

  1. 06/30/2022

    Press Ganey on New Healthcare Consumer Experience Trends

    In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson discusses the insights from the 2021 Consumer Experience Trends in Healthcare with Press Ganey’s Director of Channel Partnerships Matthew Davis, to determine the biggest shifts in patient habits that your practice needs to know – and how to improve their digital footprint accordingly. Since 2019, Press Ganey has gathered patient surveys to produce an annual report of what is driving them to pick one provider over another. And the findings are clear: Without a positive, up-to-date, and lively online presence, healthcare practices are falling behind and losing patients to the competition. Tune in to discover: How the travel industry revolutionized consumer insights and data collection and the path for healthcare to follow suitThe methodology of the Press Ganey survey and its key findingsWhat percentage of patients refuse to see a provider with lower than a 4-star review averageHow the pandemic and changes in telemedicine affected how consumers interact with online channels Tips for healthcare providers to keep up with consumer expectations and improve access to information about their practice online

    25 min

  2. 04/28/2022

    An Expert’s Guide to Price Transparency

    Consumerism in healthcare is here to stay. One of the increasingly necessary methods for attracting patients who may be shopping around for a new provider is the incorporation of price transparency into the way your practice operates. In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson chats with Michael Havig M.D., orthopedic surgeon, managing partner at OrthoCollier, and founder of HealthMe, to discuss his expertise on transparent pricing and bundled healthcare.

    24 min

  3. 04/14/2022

    Protecting Your Practice From Cybersecurity Threats

    Many practice managers and physicians have so much going on in their day-to-day operations, IT and cybersecurity often becomes an afterthought, despite the healthcare industry being a particularly common target for complex and aggressive cyberattacks. Cybersecurity insurance can help protect healthcare practices without requiring constant attention and high costs from the practices themselves.  In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson chats with Chris Burns, Managing Partner and Chief Experience Officer of Dedicated IT, an industry-leading managed service provider that understands the unique needs and threats that come with the healthcare IT landscape.

    27 min

  4. 03/31/2022

    Private Equity and Your Practice: What You Need to Know

    How do you know if a private equity sale or partnership is right for your practice? In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson sits down with Justin Hand, founder and managing director of Westcove Partners, a healthcare-focused investment bank based in California, to answer common questions about private equity and discuss the interests of independent practices considering the jump into a private equity partnership.

    40 min

  5. 03/17/2022

    How to Use PR to Build Your Practice's Brand

    Ever wondered how to raise your practice profile and build your brand through PR and media? In this week’s episode of the Healthcare Leadership Podcast, host Jennifer Thompson sits down with former reporter, news anchor, and long-time public relations professional Keith Landry to discuss how doctors and medical practices can leverage their expertise and take advantage of PR opportunities.

    30 min

  6. 03/03/2022

    How to Cope With Staff Shortages

    Recruiting and retaining the right talent at a medical practice has become a much greater challenge in recent years, especially due to the disruption of COVID-19 and the era of what has been called “The Great Resignation.” How can healthcare leaders identify and onboard the employees who will fit in well with their teams, be passionate about the work, and commit to the practice for the long haul? In this episode, host Jennifer Thompson discusses tools and tips related to taking care of employees with consultant and coach, Sondra Hoffman. With her 30 years of experience in both large and mid-size, private and private equity-backed practices, Sondra helps healthcare leaders develop strong collaborative teams to enhance the patient experience.

    42 min

  7. 02/17/2022

    Real Estate Tips for Your Growing Medical Practice

    When it comes to expanding your personal practice or finding opportunities to further populate your financial portfolio, the value of real estate is a no-brainer when you begin to look at the data. In this episode, host Jennifer Thompson chats with healthcare real estate expert Trisha Talbot to answer questions about the various benefits of real estate for a medical provider, how to successfully own and operate buildings and facilities, and what options are out there for investment given today’s market. Tune into the episode to learn: What healthcare providers may find challenging about owning a facility and practicing medicine at the same timeHow hiring a property manager could help with management tasks and processesThe current trends in site selection for private healthcare practicesHow to use healthcare real estate as both a financial and a strategic tool

    27 min

  8. 01/20/2022

    How Should Payers Think About Chronic Pain?

    Pain. Something that most, if not all of us, have experienced. That being said, the topic of pain is broad. In this episode, host Jennifer Thompson chats with  Dr. Michael Hooten, MD, and Dr. Kayode Williams M.D.  Both serve on the American Academy of Pain Medicine. They discuss pain and pay and how payors have thought about pain in the past, and what they see as the future of pain and value-based care.  Tune in to discover: How payors have thought about pain in the past and how they should think about it today.What are the biggest challenges pain specialists face in regards to payors? Value-based care - definition and the importance of it in today’s healthcare world.American Academy of Pain Medicine - what is AAPM and how does the organization advance the pain subspecialty.Suggestions on educating payors and implementing changeWhat advice do you have for other practices experiencing similar shifts throughout the nation? For young residents coming out of school, what’s the importance of joining an association like AAPM? What kind of support or tools or doors can be opened?

    47 min
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Ratings & Reviews

3
out of 5
2 Ratings

About

Healthcare Leadership Podcast presented by ReferralMD - is your go-to resource for increasing practice efficiency and revenue. Each episode we share tips, tricks, trends, and real stories from physicians and healthcare executives so you can hear what really works to grow your practice.

Information

  • Creator
    ReferralMD
  • Years Active
    2021 - 2022
  • Episodes
    13
  • Rating
    Clean
  • Copyright
    © 2026 Healthcare Leadership Podcast
  • Show Website
    Healthcare Leadership Podcast