Quality Matters: A Podcast by NCQA

NCQA
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Quality Matters: A Podcast by NCQA

Welcome to "Quality Matters," the podcast where we unpack the complexities of modern healthcare to shape a brighter future. Join us as we delve into the dynamic world of healthcare quality and innovation, exploring topics such as digital transformation, health equity, and quality standards. Each episode brings together thought leaders, industry experts, and innovators to discuss the latest trends, best practices, and challenges shaping the future of healthcare. With a focus on convening voices from across the industry, "Quality Matters" provides a platform for meaningful conversations and collaboration. Whether you're a health plan leader, a health IT professional, or simply someone passionate about improving healthcare outcomes, tune in to gain valuable insights and actionable strategies for driving positive change in healthcare delivery. Because when it comes to healthcare, quality truly matters. Join us on "Quality Matters" as we shape tomorrow's healthcare today.

  1. Nine Insights Into Interoperability

    HACE 1 DÍA

    Nine Insights Into Interoperability

    In this episode of Quality Matters, we examine top takeaways from a panel discussion at the NCQA Health Innovation Summit 2024 about data interoperability’s role in building better health care. Panelists Aneesh Chopra, Laura McCrary, Marc Overhage and Abdul Shaikh explore challenges such as building trusted data exchange, integrating fragmented data sources and aligning incentives between payers and providers. Tools such as Bulk FHIR and cloud technologies are discussed as solutions to scale interoperability and enhance quality reporting. The conversation underscores that solving these challenges requires not only technical expertise but also cultural and contractual alignment.

    16 min
  2. Hospital President: Health Equity Verifies Quality

    30 OCT

    Hospital President: Health Equity Verifies Quality

    In this episode of Quality Matters, host Andy Reynolds speaks with Tosan Boyo, President of Sutter Health East Bay Market, about his journey from Nigerian immigrant to hospital leader. Boyo shares how dramatic personal experiences shaped his commitment to health equity, highlighting the role of transparency, partnership, and sincere community engagement to advance equitable care. He also previews his participation in NCQA’s Health Innovation Summit, where he will discuss ongoing efforts to ensure accessible care for all patients and communities.

    20 min
  3. Women In Quality

    16 OCT

    Women In Quality

    In this episode of Quality Matters, Andy Reynolds previews the upcoming Women in Quality panel at the NCQA Health Innovation Summit, featuring moderator Vanessa Guzman, CEO of SmartRise Health and Ella Es Health. Vanessa shares her approach to empowering women through self-awareness, connection-building and cultivating a culture of quality. Panelists Khanh Nguyen and Lynn Todman bring perspectives on resilience, community impact and health equity, emphasizing the role of trust and personal reflection in leadership. This episode provides listeners with practical advice for summit attendees, encouraging introspection and personal growth.

    15 min
  4. A Win for Value-Based Care in OB-GYN

    2 OCT

    A Win for Value-Based Care in OB-GYN

    In this episode of Quality Matters, host Andy Reynolds talks to Dr. Tiffany Inglis, a leader in women's and children's health. They discuss the Elevance Health Obstetrics Practice Consultants Program, which recently won an NCQA Health Innovation Award. Andy and Tiffany discuss how the Elevance program integrates value-based care into obstetrics to help providers and improve outcomes. The conversation highlights the program’s success in reducing low birth weight and preterm births since its launch in 2015, demonstrating the benefits of value-based strategies in specialty care.

    16 min
  5. When Exchanging (and Trusting) Data Grows Up

    18 SEPT

    When Exchanging (and Trusting) Data Grows Up

    On this episode of Quality Matters, Laura McCrary, President and CEO of KONZA National Network, discusses the critical role of Health Information Exchanges (HIEs) and Qualified Health Information Networks (QHINs) in improving health care. She explains how these networks enhance patient safety by enabling secure data sharing in new ways. Laura also addresses common misconceptions about HIEs and QHINs while providing practical tips to health care organizations looking to connect to these vital systems. Tune in for a forward-looking discussion on the future of data exchange and its impact on quality.

    18 min
  6. The New Rules of Data Sharing

    4 SEPT

    The New Rules of Data Sharing

    In this episode of Quality Matters, host Andy Reynolds explores how the Trusted Exchange Framework and Common Agreement (TEFCA) is revolutionizing health care data interoperability. Joined by NCQA experts Amol Vyas and Eric Musser, the discussion highlights TEFCA's role as a nationwide health information network and the new importance TEFCA places on HEDIS quality data.

    15 min
  7. The Move to Digital Quality Measurement

    21 AGO

    The Move to Digital Quality Measurement

    In this episode of Quality Matters, host Andy Reynolds talks with Rebecca Jacobson, CEO of Astrata, about the challenges and strategies involved in transitioning to digital quality measurement in health care. Rebecca discusses the sociotechnical hurdles, financial incentives for organizations and the importance of starting early to ensure long-term success. She also provides insights into the industry's current pace and offers expert advice on managing risks.

    23 min
  8. The US Playbook to Address Social Determinants of Health

    8 AGO

    The US Playbook to Address Social Determinants of Health

    In this episode of Quality Matters, Dr. Sandra Elizabeth Ford, a pediatrician and public health advocate, discusses the U.S. Playbook to Address Social Determinants of Health. She emphasizes the importance of considering factors like housing, nutrition, and transportation in healthcare, and the need for improved data gathering and sharing, flexible funding, and strong backbone organizations. Dr. Ford also highlights the challenges revealed during the pandemic, advocating for better integration between local and national health initiatives. This episode offers valuable insights for anyone interested in a holistic approach to health care.

    18 min
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Welcome to "Quality Matters," the podcast where we unpack the complexities of modern healthcare to shape a brighter future. Join us as we delve into the dynamic world of healthcare quality and innovation, exploring topics such as digital transformation, health equity, and quality standards. Each episode brings together thought leaders, industry experts, and innovators to discuss the latest trends, best practices, and challenges shaping the future of healthcare. With a focus on convening voices from across the industry, "Quality Matters" provides a platform for meaningful conversations and collaboration. Whether you're a health plan leader, a health IT professional, or simply someone passionate about improving healthcare outcomes, tune in to gain valuable insights and actionable strategies for driving positive change in healthcare delivery. Because when it comes to healthcare, quality truly matters. Join us on "Quality Matters" as we shape tomorrow's healthcare today.

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