Hotel Guest Satisfaction Index Study Results | Travel & Hospitality Podcast | Ep 64

In this episode, we introduce the “What Makes an Airport Great?” video series. Join Mike Taylor as he takes us on a tour of award-winning airports, revealing the secrets behind their success and the elements that set them apart. Additionally, Andrea Stokes dives into the latest findings from the 2024 North American Hotel Guest Satisfaction Index Study. Discover new insights on streaming services, in-room voice assistants, EV charging, and more, as we explore what makes a hotel stay exceptional in today's tech-driven world. Tune in for a look at the benchmarks of excellence in airports and hotels, and learn what makes these places truly outstanding.