The New Work

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The New Work

How do you empower people to master new technologies and do their best work? Which foundational technologies are critical for the future workforce? How do we make the “new work” work for everyone? These are just a few of the questions that The New Work podcast series explores, with a special guests lending their insights and expertise on IT’s evolving role in hybrid work, employee engagement, and workplace culture and diversity.

Episodios

  1. 10/02/2023

    How one startup is removing friction (and paper) from the healthcare experience

    Digital platforms and technologies are transforming healthcare by providing secure, seamless access to disjointed islands of data and siloed technology. The goal is improving the experience for both healthcare providers and their patients, which ultimately leads to better healthcare and, hopefully, better outcomes for patients. And that’s a pretty good KPI. In this episode of The New Work podcast, we hear from John Kosobucki and Emma Stratful, two executives from OX Digital Health, a startup whose “healthcare as a service” model shows the power of the cloud and digital technologies in supporting the new world of work, and new ways of doing business. “There’s a lot of unnecessary friction in healthcare,” said Kosobucki, OX.DH’s CEO and founder. “Our focus is on bringing a degree of automation to clinicians and patients, who as digital consumers have a very high expectation set of what they should be able to achieve in healthcare.” In this episode you’ll learn: How Covid-19 accelerated the adoption of new technology to address longstanding inefficiencies in healthcare workflows and processes. How digital workflows can save patients time and expense, reduce stress, and improve the overall healthcare experience. How the move toward API-type economies can accelerate delivery of solutions, increase customization capabilities, and improve integration across different systems.

    14 min
  2. 12/01/2023

    Rethinking the way work gets done

    As organizations accelerate and expand their digital transformation initiatives, they’ve discovered that traditional work models simply aren't nimble or adaptive enough to keep pace. Welcome to the “new work,” which represents a fundamental shift in the workplace to enable new skills and worker experiences, embrace human-machine collaboration, and support an intelligent and dynamic environment that’s unbounded by time or physical space. In this episode of The New Work podcast, hosted by Martin Veitch, guests Toni Vanwinkle, vice president of Digital Employee Experience at Adobe, and Nicole Herskowitz, vice president for Microsoft Teams and the M365 Platform at Microsoft, discuss changing work models and how IT organizations must evolve to support these shifts. “Work has fundamentally changed. We’re not the same people who were sent home when the pandemic started,” said Herskowitz. “Employees want flexibility in where, when, and how they work.” It’s time for leadership teams to lean into that flexibility, Vanwinkle said, to create a more equitable work experience so that “all the voices in the room are heard.” In this episode, you’ll learn about: The rise of employee experience on the CIO’s list of priorities The importance of human-centered design in IT strategy to reduce friction and unlock “human brilliance” How “office” technology needs to evolve to support more flexible work environments The need to rebuild social capital in a hybrid workplace.

    35 min

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How do you empower people to master new technologies and do their best work? Which foundational technologies are critical for the future workforce? How do we make the “new work” work for everyone? These are just a few of the questions that The New Work podcast series explores, with a special guests lending their insights and expertise on IT’s evolving role in hybrid work, employee engagement, and workplace culture and diversity.

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