The ActivateCX Podcast

Frank Rogers
  • 5,0 (3)
  • ТЕХНОЛОГИИ
  • ЕЖЕНЕДЕЛЬНО
The ActivateCX Podcast

Join Frank Rogers on The ActivateCX™ Podcast, your resource for demystifying, clarifying, and providing guidance around CX, AI, and the modern Cloud Contact Center. In this Podcast series, Frank interviews CX Masters, Unpacks critical CX technology, and addresses the leading CX topics of the day.#cx #customerexperience #ai #ex #contactcenter #salesstrategy 

  1. 5 AI Methods to Improve Customer Experience

    21 СЕНТ.

    5 AI Methods to Improve Customer Experience

    Learn more about improving CX with AI: https://activateCX.arroyo360.com/ai----Want to improve customer experience, learn how AI contact center solutions can help! In this video, we'll discuss 5 AI methods to enhance customer satisfaction and boost your sales and customer support performance. At the end of the day, learn how to keep your customers and become sustainable against competition?Don't forget to subscribe for more tech updates!

    40 мин.
  2. Transform Your Customer Experience Using AI Tools

    2 СЕНТ.

    Transform Your Customer Experience Using AI Tools

    Get your AI Sorted https://activateCX.arroyo360.com/ai----Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai to GET and KEEP customers.Don't forget to subscribe for more tech updates!Chapters00:00 How does the AI Consumer Choose Correctly?03:07 Getting Personal with AI05:48 Being On Brand Dig...

    21 мин.
  3. Unlocking the Secrets to AI Mastery

    27 АВГ.

    Unlocking the Secrets to AI Mastery

    Get your AI Sorted https://activateCX.arroyo360.com/ai----Here Frank Rogers and Quinn Agen unpack the secrets of using AI contact center solutions to solve major customer experience needs! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates!Chapters00:00 Does AI support Multi cultural-language needs?02:37 How does AI Work with Omnichannel?07:57 Scotty, We Need More Data!11:36 Can AI Help Cl...

    25 мин.
  4. How AI is Changing the Way We Communicate

    19 АВГ.

    How AI is Changing the Way We Communicate

    Learn more about RingCX https://activateCX.arroyo360.com/ringcx----Watch Frank Rogers with Special Guest Amir Hameed, discuss AI contact center solutions and how RingCentral has bet the farm on customer experience and artificial intelligence. Don't miss out on this insightful conversation!Chapters:00:00 What is the RingCX Strategy?04:40 Moving the Contact Center Forward in the Journey08:26 Betting the Farm11:28 Data is the New Oil14:01 Wisdom gained from Lessons Learned16:06 What we can expec...

    24 мин.
  5. Learn AI Secrets of Business Leaders

    12 АВГ.

    Learn AI Secrets of Business Leaders

    Get your AI Sorted https://activateCX.arroyo360.com----Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai ot GET and KEEP customers.Don't forget to subscribe for more tech updates!Chapters00:00 The Cognigy Origination Story01:07 Having the Senior Leadership Conversation03:00 Is Th...

    33 мин.
  6. Revealing secrets of Zoom and their CX Plans

    5 АВГ.

    Revealing secrets of Zoom and their CX Plans

    https://activateCX.arroyo360.com/ai----------Zoom has the CX Industry Shaking in their boots with their NEW AI Contact Center solutions. Find out more as we chat with special guest Brandon Knight about all things Zoom, AI, and customer experience in contact centers. Don't miss out on this insightful conversation!Chapters00:00 Cloud Native02:27 Does Zoom have the Engineering chops?04:47 Data is the New Oil08:21 The Automation Story11:03 Proof is in the Pudding13:18 Delivering on the Prom...

    22 мин.
  7. The True Business Potential AI Vendors are Unlocking

    29 ИЮЛ.

    The True Business Potential AI Vendors are Unlocking

    Get your AI Sorted https://activateCX.arroyo360.com----Here Frank Rogers and Quinn Agen unpack the behind the scenes workings of Omilia, as they set the pace for AI contact center solutions and the entire AI Revolution! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates!-----Chapters00:00 AI in the Contact Center01:54 Are we losing the Human Touch?04:22 What happens when AI gets Proa...

    26 мин.
  8. Don't Buy A Contact Center Until You Listen To This!

    22 ИЮЛ.

    Don't Buy A Contact Center Until You Listen To This!

    Buy Your CX Tech in a better way! https://activateCX.arroyo360.com/activateCXtoday--------------Are you considering investing in ai contact center solutions? Before you make a decision, make sure to watch this video for valuable insights on contact center analytics, AI solutions, consulting services, generative AI, and much more. Learn about RingCentral's ai contact center solutions and how to maximize ROI with proper discovery when evaluating and buying your cloud contact center. ...

    33 мин.
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Оценок: 3

Об этом подкасте

Join Frank Rogers on The ActivateCX™ Podcast, your resource for demystifying, clarifying, and providing guidance around CX, AI, and the modern Cloud Contact Center. In this Podcast series, Frank interviews CX Masters, Unpacks critical CX technology, and addresses the leading CX topics of the day.#cx #customerexperience #ai #ex #contactcenter #salesstrategy 

Информация

  • Автор
    Frank Rogers
  • Годы выхода
    2023 - 2024
  • Выпуски
    40
  • Ограничения
    С ненормативной лексикой
  • Авторские права
    © 2024 The ActivateCX Podcast
  • Сайт подкаста
    The ActivateCX Podcast

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