How can we address incivility in EDs?

In this Deep Dive - the ⁠⁠⁠⁠⁠⁠⁠EM Leadership Lab⁠⁠⁠⁠⁠⁠⁠ AI hosts explore the paper by Rixon, A., Skinner, C., & Wilson, S. (2023). What factors help and hinder efforts to address incivility in Australasian emergency departments? A modified Delphi study of FACEM perspectives. Emergency Medicine Australasia, 35(3), 420-426.