How To Balance Guest and Brand Expectations to Create an Ideal Event Experience - Stacey Grant, Mars Hollywood

Stacey Louise Grant is the Guest Experience Manager at Mars Hollywood. In this episode, you’ll hear how she balances guest and brand expectations while ensuring their venue’s business objectives are met.

Stacey gets into common deliverables brands ask for and key elements that are required to pull off a successful event. She also shares insights and tactics on what a core team looks like and needs to get from 0-1.

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Edited and mixed by Nik Mitreski

Music by Prince Wa

Produced by the team at PCN Entertainment