How To Build Trust And Create Loyalty By Focusing On Experience

In a world where what gets measured gets managed, the patient experience is no exception. Yet in the past, this was judged more by an emotional evaluation of how a dental practice is doing, not a subjective, or quantifiable measurement.  Now, Dr. Matt Allen with a DifferentKind is on a mission to transform the patient experience, in a measurable and actionable way.  Tune in to this episode to hear what he is up to with his amazing company, and the difference he is making in practices of all sizes.

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