How to conduct research for internal products with Stephanie Jerome - Product Manager at Okoya

On today’s episode, I got to speak with Stephanie Jerome, Product Manager at Akoya. Stephanie has a ton of experience managing internal products, and that was the focus of our conversation today. Stephanie also shared how she got her start in product management and lessons she’s learned along the way. 

If you’re managing or considering managing internal products or looking to get your first shot at a PM job, this is a great episode to check out! 

If you're looking to get into product management, you can get credible PM experience today at Path2Product

If you need a free and powerful tool to organize and manage your research and insights, try out ResearchRepo for free today

Outline:

0:00-0:35 - Episode Intro

0:35-6:50 - Stephanie’s Path to product management

6:50-8:10 - Stephanie’s experience with internal product management

8:10-10:55 - Key differences PMing internal products vs customer-facing products

10:55-15:10 - Biases and assumptions in internal research

15:10-18:30 - Using internal tools for internal tools (meta, I know)

18:30-21:50 - GTM and Customer Success for internal products

21:50-23:16 - Stephanie’s final thoughts on research for internal products

23:16-24:16 - Outro