How To Find (And Fix) The Real Reasons Your Store Isn’t Converting — Matthew Stafford | Why Conversions Matter More Than Traffic, Why Clarity Beats Persuasion, Why Theme Mistakes Hurt Your Sales, Which Checkout Tweaks Increase Your Sales (#407)

Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast

In this episode, we dive into why 98% of online store visitors don’t buy and how to fix it. 

Our guest, Matthew Stafford, is a veteran e-commerce expert and managing partner at Build Growth Scale. 

He shares simple strategies to boost conversions, build trust, and grow your store. 

Topics discussed in this episode:  

  • Why fixing conversions matters more than more traffic. 
  • What theme mistakes silently hurt your sales. 
  • Why clarity beats persuasion in e-commerce. 
  • How filters and menus boost category conversions. 
  • What checkout tweaks lift sales fast. 
  • How one post-purchase question reveals issues. 
  • Why AI boosts teams, not replaces them. 
  • How customer language improves descriptions. 
  • What a $60M growth story teaches about scaling. 
  • Why now is the best time to start e-commerce. 


Links & Resources 

Website: https://buildgrowscale.com/book-a-call
LinkedIn: https://www.linkedin.com/in/matthewstafforddotcom
X/Twitter: https://x.com/BuildGrowScale
Instagram: https://www.instagram.com/build.grow.scale 

Get access to more free resources by visiting the show notes at
https://tinyurl.com/367rhzxy 

MORE RESOURCES

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