How to Plan and Execute Successful IT Projects and Software Implementations

The discussion focused on effective IT project management and software implementation, particularly in the Salesforce ecosystem. Jim Marascio from Equals 11 emphasized the importance of proper planning, stakeholder alignment, and understanding business needs. He highlighted the distinction between projects and programs, stressing the need for detailed milestones and execution plans. Jim also discussed the significance of avoiding technical debt through strategic use of Salesforce's declarative features. Additionally, he shared insights on client selection, the pitfalls of RFPs, and the value of consultative relationships over transactional vendor interactions.